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1 Rookie

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2 Posts

72

April 9th, 2024 00:12

Order Not Found

I just completed a purchase and when I click the link in the email it sent, I'm getting an Order Not Found message.

Is this just a timing issue? If it didn't go through, did I get charged?

Thanks

1 Rookie

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2 Posts

April 9th, 2024 00:21

Closing the loop. Was a simple timing issue. No follow-up needed

Moderator

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25.9K Posts

April 9th, 2024 00:29

Hi,

Thank you for writing to us here about the order placed. Do share the order acknowledgment number that you would have received after the order was placed I'll have this checked.

I would need the name used for verification reasons as well.

I'm sending you a PM where you can share the details.

1 Rookie

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6 Posts

April 9th, 2024 14:32

Hi, I placed an order on Sunday that has still not appeared. I have an IRN if someone could please help?

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