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Inspiron 15 3000 scratches
I purchased a new laptop a few weeks back for my son. In two weeks of normal use, i was really suprised to see large areas of smudges of scratches on the body of the laptop. Is there a serious issue with the material? Has anyone noticed this?
I have 3 other Dell laptops never seen this kind of issue; Have reached out to customer care who said they can replace but that wont solve the issue if the material is bad to begin with.
Dell can do better; all my research lab machines are Dell workstations and I give them kudos for superb products. I hope this is not a freak quality control issue.
ejn63
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September 28th, 2022 05:00
If you buy a Lexus, you expect a certain standard of fit and finish. That's the workstation-class Dell notebook.
If you buy a Hyundai Accent, you expect a lower standard of fit and finish (that's the Inspiron 3000 series).
You cannot expect the same level of finish and durability from a 3000 series you do with a Dell workstation.
sajsan
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September 28th, 2022 06:00
Hold on; what kind of response is this?
I am putting forward a geniune material issue. Even a 400$ laptop from dell just 3 year ago did not have this issue.
Hence that is why I stick with Dell always. Expect they should have better quality if not get better over time.