Start a Conversation

Solved!

Go to Solution

Closed

9 Posts

484

March 13th, 2023 11:00

I cannot use my service tag

I brought a new laptop and want to use my service tag in the website. But the service tag is not supported.

Community Manager

 • 

54.8K Posts

March 13th, 2023 13:00

We see it is an m15 R7 just ordered on March 9, 2023. Give the external platform site at least 10 business days to show your Service Tag.

For now, you can use the generic m15 R7 site to see the Drivers & Downloads and Documentation.

Moderator

 • 

25.6K Posts

March 13th, 2023 11:00

Hello, I see you are looking for technical assistance. If you need our help, you can start a private message with us and we will be happy to assist you.

No Events found!

Top