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Dell product warranty in Russia?
Do Dell still serve the warranty cases in Russia? I would like to buy one of the Alienware monitors but heard a lot about frequent defects. So, my question is will I have a warranty replacement for broken monitor in Russia?
ejn63
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10 Elder
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24.9K Posts
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May 10th, 2023 03:00
No. Dell is a US-based company that is prohibited by U.S. law from doing business (that includes sales and support) in Russia and Russian-allied countries such as Belarus.
DELL-JoeyR
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2 Intern
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May 12th, 2023 12:00
Hi AlGen,
ejn63 is correct in his answer to your question.
Due to the existing restrictions in Russia, Belarus, and the Donetsk and Luhansk regions of Ukraine, Dell has temporarily halted the sales of its products and services in these areas. Consequently, we regret to inform our customers that we are unable to provide our usual range of services in these locations. However, we want to assure our customers outside these affected countries that we don't anticipate any obstacles in fulfilling our obligations to deliver Dell products and services as usual.