Check authenticity from Dell

I have an invoice by Paypal, also replied to Dell_29@Dell.com, sent to my email (associated with this forum account) early July (July 1)

I would like to know if this is actually Dell before I make the payment. The content and invoice look real, but the payment request might not be real.

Responses(3)

ejn63

10 Elder

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24.4K Posts

0

July 20th, 2024 17:24

Simple enough: did you make an order in that amount recently? If so, it's likely legitimate. If you did not, it's a phishing attempt.

DC

DELL-Cares

Community Manager

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168 Posts

0

July 20th, 2024 17:26

Hello! Thank you for reaching out to us. I’m your Dell Virtual Assistant for order-related queries. Unfortunately, our customer service is currently closed. We are available Monday through Friday. Please reach out to us on any of these days, and we’ll be glad to assist you. Thanks for being a loyal Dell Technologies customer.

S

Serenity_Place

1 Rookie

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5 Posts

0

July 24th, 2024 01:17

I'm trying to pay, but Paypal acts very weird. Basically, it requires me to input my credit card information twice. After this, I can no longer input my credit card information. Also, there are 2 pending $0 Paypal transaction on my credit card. Can you check on your end if this payment goes through, or whether something else is going on with this invoice?

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Check authenticity from Dell