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August 21st, 2022 04:00

change of ownership wont work

Hi, I want to change my ownership as i just sold my Alienware, but when I'm on the screen to accept the final details, it keeps saying error.  the only thing I can see is my address country says Afghanistan and its not highlighted to change it to UK.  please can someone help?? or is there a phone number to contact someone for transfer problems??? thanks

Community Manager

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55.2K Posts

September 10th, 2022 03:00

Update = After verifying ownership and completing troubleshooting, a DELL agent assisted in transferring the ownership.

Moderator

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25.9K Posts

August 21st, 2022 04:00

Hello, I see you are looking for technical assistance. If you need our help, you can start a private/direct message with us and we will be happy to assist you.

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