Unsolved
1 Rookie
•
4 Posts
0
47
Cant update billing address or shipping address?
Hello, Just ordered a screen and noticed that my old address is set to my billing and shipping address. Im unable to edit this as it keeps throwing an error, I cant even create/add new addresses now. Im in a full panic here as I havent lived at that address for more than 10 years! Ive manually put in my new address during checkout but despite this im still seeing my old address. But order details show my new address... Any chance of a fix to this please?
DELL-Cares
Moderator
Moderator
•
25.6K Posts
0
May 28th, 2024 20:19
Hi,
Thanks for contacting Dell social media customer care!
We will review your request for the address correction,and assist you accordingly!
MagicMarc
1 Rookie
1 Rookie
•
4 Posts
0
May 28th, 2024 20:24
@DELL-Cares I have replied to your private message with details required.
MagicMarc
1 Rookie
1 Rookie
•
4 Posts
0
June 1st, 2024 17:16
Just incase you guys are not aware i still have this issue. So anything i now order or RMA will be from my previous address that i havent lived at for more than 11 years.