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July 1st, 2024 22:48

All orders being cancelled

I have been a long time Dell customer and I order Dell products for my customers. Every once in a while over the years, all my orders get canceled within seconds of placing the order. But then everything goes thru a few months later. Today I attempted several times and they all were canceled. Is my account on a blacklist? The orders I attempted were all Ship To and Bill To addresses I have used for years. I know the Bill To info is correct. Can you look into my account?

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25.4K Posts

July 1st, 2024 23:02

Thank you for contacting Dell. We have sent you a private message. Please share the order details via private message so that we can review the information.

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