6 Posts
0
855
Dell SC4020
Hello
After half reset a Dell Compellent SC4020,
This one is now blocked in SafeMode,
do you have any idea how to solve this problem?
in Serial :
Storage Center (sn75015) (ttyu0)
Welcome to Dell Compellent Storage Center
Controller HSN 75015 came from a different Storage Center.
Please remove the controller from this Storage Center and
replace with a FRU controller obtained from service depot.
sn75015>
Thanks !
DELL-Charles R
Moderator
Moderator
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3.8K Posts
1
February 1st, 2023 05:00
Hello Channelss,
This knowledge base article may help you.
Article Number: 000114475
SC Series: Controller Safe Mode Troubleshooting
https://dell.to/3WVs1cr
You may have to log in or create an account and log in to view the KB article.
Juliaalaxandar
3 Posts
0
April 16th, 2023 22:00
Hello,
It sounds like you're experiencing an issue with your Dell Compellent SC4020 after a half reset. If your system is now stuck in SafeMode, there are a few things you can try to resolve the problem.
First, try rebooting the system and see if it boots up normally. If that doesn't work, you may need to try resetting the system again, this time performing a full reset.
If a full reset still doesn't resolve the issue, it's possible that the controller may be defective and need to be replaced. The error message you're seeing indicates that the controller was previously used in a different Storage Center and needs to be replaced with a FRU (Field Replaceable Unit) controller obtained from a service depot.