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July 12th, 2024 17:41

BSD TOP CONTROLLER

Good day,

I have the two dell compellent SCV3020 setup as primary and secondary. Primary sync data to the secondary. Lately i have been getting the below error:

[auth_sc:error] [pid 88459:tid 34517191936] [88459] : [80] : cache_create_entry: [12444933]already exist.(logs)

Email alert

Alert normalized on controller '250634' for object [internal ref: 'Remote System 250636'] - [OperStatus]: Unable to communicate with remote system, S/N 250636

Was wondering if someone had this issue before

Moderator

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2.5K Posts

July 15th, 2024 06:36

Hello,

It seems storage on secondary unit (backup) is unhappy with something from the main unit. Might be helpful if you contact with your local supportline. The compollent team may have a know-how to fix things safely. If you try things on your own at this stage it can be risky.

Always back up your data before attempting any troubleshooting steps that could potentially lead to data loss.

1 Rookie

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2 Posts

July 15th, 2024 07:14

Hi Erman O

Please see the below screenshots from both primary and secondary

storages.

Moderator

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3.5K Posts

July 15th, 2024 09:22

Hello,

we cannot see the image for some reason.

Thanks

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