This post is more than 5 years old
2 Posts
0
2020
how can I repair my virtual drive which marks faulted?
I have a SP AX4 5i
Virtual disks are unavailable to servers because the storage system was not able to write data stored in write cache to them. (0x7438)
I need help
thanks
kelleg
4.5K Posts
0
March 16th, 2015 08:00
Click on Virtual Disk 2 - that will take you to a second screen. On that second screen, click on the "Disk Pool x" - that will show you the disks used in the Pool - the status for each disk will be visible - if you have a faulted disk, one of the disks will be noted as faulted.
If you have "Hot Spares" then a single faulted disk should be replaced by the hot spare. You can click on Hot Spares on the mail menu on the left side to see what you hot spares are and if there are in use.
Generally, when a disk fails, the hot spare will take over, allowing you time to replace the failed disk. You'll need to contact EMC or your service partner to get a replacement EMC disk. Off-the-shelf disks will not work.
glen
Sheron1
224 Posts
1
March 13th, 2015 11:00
Hey Alex,
Any hardware (drive) failure?
A lil bit of what happened could help, A power outage or improper shutdown a panic?
Regards,
Sheron
Raj10
37 Posts
0
March 15th, 2015 10:00
Hi Alex,
It's important to know what caused the failure.
Is it a double faulted raid group or issue happened right after a sudden power outage.
It's better to open service request with emc support team providing fresh set of diagnostic files from SPA and SPB to analyze the issue further and provide proper recommendation to fix it.
Regards,
Raj
rasctgbd
2 Posts
0
December 11th, 2016 03:00
Restart of Faulted Storage Processor resolved my problem.
Caution: Before restart verify the Power Path Connectivity from Servers.