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May 6th, 2015 06:00

CX4 DAE power fault

I have a CX4-240 and one of the DAE's is reporting a fault with it's power supply.

Bus 0 Enclosure 1 : Faulted

Bus 0 Enclosure 1 Power B : Faulted - Resume Faulted

Bus 0 Enclosure 1 : Resume fault

Are these hot swappable or do I need to power off the array to swap it out?

May 6th, 2015 06:00

Hello,

Yes this is customer replaceable unit, which is hot swappable. But important note, you need to insert new power supply within 2 minutes after removing the old one's - to prevent overheating of DAE.

Regards, Pavel Goncharov

222 Posts

May 6th, 2015 07:00

Thanks, fortunately we have stacks of spare equipmnet, so ill give this a try and let you know if it worked.

Ive never had this specific fault in 14 years of working with EMC gear.

222 Posts

May 6th, 2015 09:00

Swap worked fine. Thanks

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