CX4-480 reports Requested Bypass when disk slot is empty

Hi All,

CX4 array is showing a disk failure in SLOT Bus 2 Enclosure 3 Disk 14 but there isn't any disk present:

Time Stamp 06/19/18 03:23:40 (GMT) Event Number 740a Severity Error Host BCNACX4SIP02SPA Storage Array CKM00094900214 SP A Device N/A Description Disk Array Enclosure (Bus 2 Enclosure 3) is faulted. Servers may have lost access to disk drives in this enclosure. See alerts for details.

Time Stamp 06/19/18 03:23:40 (GMT) Event Number 7400 Severity Error Host BCNACX4SIP02SPA Storage Array CKM00094900214 SP A Device N/A Description Disk (Bus 2 Enclosure 3 Disk 14) is faulted. See alerts for details.

Faulted Subsystem: BCNACX4SIP02

Bus 2 Enclosure 3 : Faulted

Bus 2 Enclosure 3 Disk 14 : Requested Bypass

You can see below as follows:

Bus 2 Enclosure 3  Disk 10

State: Empty

Bus 2 Enclosure 3  Disk 11

State: Empty

Bus 2 Enclosure 3  Disk 12

State: Empty

Bus 2 Enclosure 3  Disk 13

State: Empty

Bus 2 Enclosure 3 Disk 14

State: Empty

Any idea? How Should I solve this incorrect status?

Thank you,

Regards.

Cristian