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CX4-120 Multiple Faulted Drives
I have a CX4-120 that recently had three disks fail. I ran Unisphere Service Manager and it told me that one disk was eligible to be replaced but the other two were not and to contact my service provider. I went ahead and replaced the one disk that USM suggested replacing. I reseated one of the other failed disks but it still shows that it is removed. Here is the info that it gives me about the other two disks:
Multiple faulted disk drives were found in the RAID group(s). The wizard only allows replacement of faulted disk drives if they satisfy any of the following conditions:
RAID 1, 1/0, 3, 5: only 1 faulted disk drive per RAID group in the system.
RAID 6: only 2 faulted disk drives per RAID group in the system.
Bus 0 Enclosure 4 Disk 8: Removed
Bus 0 Enclosure 4 Disk 3: Removed
I don't have support through EMC so I am not sure what to do at this point. I do have two replacement disks.
mykul_71
34 Posts
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July 14th, 2014 11:00
I replaced the disks and everything is fine now. Thanks.
AnkitMehta
1.4K Posts
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July 11th, 2014 06:00
If you have all three drives faulted in a different RAID Groups, feel free to replace it!
If you have multiple drives in the SAME RAID Groups then it requires SP Collects analysis to determine which disk to reseat, Cold Boot or replace.
mykul_71
34 Posts
0
July 11th, 2014 07:00
I reseated Bus 0 Enclosure 4 Disk 8. The disk still shows that it is removed. The two disks are in the same RAID Group. I guess I will have to call the support vendor we use to see if they can analyze the SP collects.
AnkitMehta
1.4K Posts
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July 11th, 2014 08:00
Cool. Were you receiving any soft media or hard errors on those disks? If yes, Chances are slim.
mykul_71
34 Posts
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July 11th, 2014 08:00
I was getting an error of Device Bus 0 Enclosure 4 Disk 8 Description Soft SCSI Bus Error. This was right before it died.
AnkitMehta
1.4K Posts
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July 14th, 2014 10:00
Did it say Soft SCSI Bus Error [Bad Block] It means Hard Read Error on the Disk Drives or there is a bad Logical or Physical Block on the hard drive. Any how, this definitely needs SP Collects Analysis. If you have a backup then restore is the best option.