My laptop won’t launch

Hello, We see you are looking for assistance. If you need our help, you can start a Private message with us and we will be happy to assist you.

Press F12 a few times and boot to the Dell diagnostics.  Run a full system test.

@ejn63 

Chrome Books have no "F" keys.

Welcome to the Dell Community @VZier 

Have you tried to reset the OS???

https://chrome.google.com/webstore/detail/chromebook-recovery-utili/pocpnlppkickgojjlmhdmidojbmbodfm...

Insert the USB drive you created.

Hold "esc" and " reset".

Then power-on.

The USB drive must be in a specific USB slot.

If you have 2 you may need to try the other???

Best regards,

U2

Press and hold the power button for 15 to 20 seconds to drain residual power. Connect the AC adapter or power cable and the battery (for Dell laptops). If your Dell computer can turn on but is unable to boot into Windows, identify the symptoms and follow the appropriate troubleshooting guide.

@AdrianG001 

Windows???

Only a few ChromeBooks can even run Windows.

They run Chrome, hence the name "ChromeBook".

Best regards,

U2