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8579
Dell Chromebook 3100 camera not working
I have 3 of these 3100's now, that are experiencing this same issue. The camera doesn't work on any app including the built-in google camera app. I have power washed, full system recovery, even replaced the camera it's self. There's no error it just never loads.
AdrianG001
4 Operator
4 Operator
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4K Posts
0
October 16th, 2020 10:00
can you tell the following so that your problem might be solved
Brandon.Hatfield
30 Posts
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October 16th, 2020 10:00
85 and 86
I've tried several apps including the default Google camera app.
xiaomei
186 Posts
0
October 28th, 2020 23:00
Maybe the camera is broken.
Brandon.Hatfield
30 Posts
0
October 29th, 2020 06:00
Already replaced the camera
LenaAxelsson
11 Posts
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November 11th, 2020 23:00
jraz
1 Message
0
November 17th, 2020 08:00
I am having this same issue and have also changed the cameras. My chromebook is updated and there are not any drivers to install on these devices.
DELL-Jesse L
Moderator
Moderator
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17K Posts
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November 17th, 2020 10:00
jraz,
Apologies, for missing the chromebooK OS installed. You mentioned you replaced the camera? Did Dell replace the camera or did you?
6700Delluser
52 Posts
0
November 18th, 2020 00:00
This question is about a Chromebook in a Dell Chromebook forum. Why would a Dell "Community Manager" ask, "Does the camera show up in the device manager?" THERE IS NO DEVICE MANAGER. This is a Chromebook question. It is asked in a Chromebook forum.
Brandon.Hatfield
30 Posts
1
November 19th, 2020 08:00
Google is tracking a spike in this issue.
https://issuetracker.google.com/issues/172208955
use shift+alt+i Use the hashtag #camera
Hopefully, there's a fix from google or dell. before I have another dozen of these sitting on my desk.
Lutay
1 Rookie
1 Rookie
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35 Posts
0
May 18th, 2021 04:00
Sometimes antivirus blocks the useful stuff too. just disable the antivirus and try again or check and update the drivers also.
6700Delluser
52 Posts
1
May 18th, 2021 21:00
"...check and update the drivers also."
There is no driver or drivers, and there is no driver or drivers to update. This is a Chromebook with a problem being asked in a Dell Chromebook forum.
mpeshkov
1 Message
0
June 21st, 2021 08:00
May I ask what kind of 3100 you're working with? Is it the standard 3100 or the 3100 2 in 1 version?
RaptorTech
3 Posts
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September 12th, 2022 08:00
Just checking to see if you got an update. I think I got one on my desk now...
Brandon.Hatfield
30 Posts
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September 12th, 2022 08:00
No, I still have a pile of them in my office. I found this though
https://chromeunboxed.com/chromebook-chrome-os-camera-bug
JoeWiz
1 Message
0
December 21st, 2022 06:00
lol