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January 18th, 2021 11:00

Chromebook 3181 won't boot/post.

Hello everyone! 

Main problem, chromebook won't post or boot up.  It's on(?), but it's just a dark screen.  You can see the differences in gradient when you increase/decrease the brightness. 

Power LED light is off.

I've done the hard reset (refresh+ power) and ESC+refresh+pwr and nothing happens. 

I've opened the bottom, disconnected the battery, reconnected, yet no LED. 

Plugging in the AC adapter (with no battery connected), I get the power LED blinking amber, which I'm assuming is a battery error.  Bought a replacement battery, same thing, but I was able to get the white power LED on solid.  Eventually, the solid white LED goes off and we're back to square one. 

So am I correct to assume it's probably the motherboard?  Chromebook is out of warranty.

 

Any guidance would be greatly appreciated.  Thank you.

Moderator

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25.4K Posts

January 19th, 2021 05:00

We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.

January 27th, 2021 06:00

Try Esc + Refresh + Power. If you get the recovery screen, perform a recovery. It's a very slim chance, but it's worth a try.
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