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Chromebook 11 (CB1C13/Wolf) battery replacement
Looking for options other than scrap
Have a cb11 which one day stop recognizing the battery. Plug it in and indicator blinks and it boots, but no battery detected. Bought a replacement battery and figured just swap it in right?
Replacements (tried 2) both have the same result. You can power the laptop up and it sees the battery, but they will not charge when the adapter is plugged in. The indicator has no light whether plugged in or not. battery_test just shows discharging even when plugged in. And plugging it in when shutdown no indicator so can't charge it powered off either. And as both replacements have no blinking indicator it doesn't seem to be a battery fault, but something in the power management.
Tried hard reset (refresh button for 5s and then depress power) no change
Tried complete drain by removing battery, holding power for 30s, replace battery, plug in, boot no change
Feels like there is some charging circuitry that is fried, but i don't see any blow outs on the mainboard. Basically if it sees a battery it can't push juice into it for an unknown reason.
Mary G
4 Operator
4 Operator
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January 21st, 2022 14:00
Replacement battery must come from Dell. Third party batteries usually are not recognized and will not work. Today's lithium batteries should never be drained like old model ones. Read all the info here- FAQ - Laptop battery articles - Dell Community
Best bet is to replace the 2014 computer. That is a long life for a chromebook.
JOcean
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9 Legend
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January 21st, 2022 14:00
Assuming you have a genuine Dell OEM battery there are 3 things that can prevent charging. An adapter that is defective, a bad DC jack on the MB (bent or broken centre pin), or a MB problem. Run diagnostics (tap F12 immediately at Boot) and watch for any battery or adapter errors.
thejrack
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January 24th, 2022 12:00
Yup adapter seems fine as I can use it either with the old battery installed (shows blinking amber battery error) or with no battery.
And yeah it's a Dell OEM battery which again is recognized by the laptop (can run without AC and returns a battery_test result) but it doesn't charge when AC is plugged in.
Yeah i hear you on junking it. It's the i3 version and still runs well, but something seems to be off.