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July 1st, 2011 12:00

Error inserting file data to database - Windows 7

I have an existing web application that has been working with the Centera SDK well for a long time.  After recently getting a new machine with Windows7, I installed Centera (including setting the PATH Env. Var.) and rebooted.  However, I can't get Centera to work, either from a web app (Network Service has permissions to the location where the DLLs and the PEA file are) nor from a console app that runs under my own Admin account.  When I try to save a document, I get the error:


Error inserting file data to database.Could not load file or assembly 'FPSDK, Version=3.0.0.0, Culture=neutral, PublicKeyToken=141fe4b547d7494f' or one of its dependencies. The system cannot find the file specified.


I am pretty sure I set this up the same way I had on Windows XP, but perhaps Windows 7 needs it done a little differently?  Can anyone help?


TIA

-VG

409 Posts

July 5th, 2011 04:00

Windows 7 isn't actually a supported platform for the Centera SDK, we will be supporting it in the next revision we ship

Having said that it should work although 3.1.544 is the oldest rev of the SDK that we still support in the field so I would suggest you do some testing with the latest SDK revision to see if that works

409 Posts

July 4th, 2011 04:00

can you confirm the rev of the Centera SDK you are using.

11 Posts

July 5th, 2011 03:00

Sorry about that - the version is 3.1.544

409 Posts

July 5th, 2011 04:00

another idea would be to download process monitor from the microsoft sysinternals site

http://technet.microsoft.com/en-gb/sysinternals/bb896645

and set the filter to log only for your process name and have a look at what DLLs are failing to load.

The solution may be a simple one of PATHs not being set correctly (I know you said it worked in the past but for webservices this is the numero uno cause of complaint)

The latest SDk rev is 3.2p5 and I think the next will be p6 at the moment I don't have a timescale

11 Posts

July 5th, 2011 04:00

Thank you Paul.  I will bring this to the attention of the rest of my team so that we can determine what to do.  I will work on getting a newer version, but can you tell me what revision you are anticipating this to be supported?

Thank you again!

-Vanessa

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