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AW988 headset, replacement USB wireless dongle?
Hello, can a rep please email me about a replacement dongle for my AW988 headset? A while back the dongle was lost and I don’t like wired but I don’t want to get rid of it. I need wireless for my YouTube channel. If this isn’t a usually something that’s done, I’m requesting a one time replacement of maybe the whole headset.
ejn63
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May 31st, 2024 17:12
Your best bet is to purchase a new headset -- no, the receiver isn't going to be available separately and neither will the warranty cover a replacement headset for a lost receiver.
There's no guarantee that even if you can find a receiver somewhere, that it'll be paired with your headset. That's usually done at the factory when the device is manufactured.