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October 27th, 2013 13:00

.NET Framework Preventing Shutdown / Restart

Hello,

Recently I have been encountering a problem where when I tried shutting down my laptop, it shows the shutting down screen, and then shows me the message saying that .NET Framework app is preventing Windows from shutting down. It happens every time when I tried to shut down or restart the laptop. Is there a problem with my laptop? Using an Alienware M17x R4 with a Windows 8 64-bit system.

 

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************** Exception Text ************** System.Net.Sockets.SocketException (0x80004005): An existing connection was forcibly closed by the remote host

Server stack trace: at System.Net.Sockets.Socket.Receive(Byte[] buffer, Int32 offset, Int32 size, SocketFlags socketFlags) at System.Runtime.Remoting.Channels.SocketStream.Read(Byte[] buffer, Int32 offset, Int32 size) at System.Runtime.Remoting.Channels.SocketHandler.ReadFromSocket(Byte[] buffer, Int32 offset, Int32 count) at System.Runtime.Remoting.Channels.SocketHandler.Read(Byte[] buffer, Int32 offset, Int32 count) at System.Runtime.Remoting.Channels.SocketHandler.ReadAndMatchFourBytes(Byte[] buffer) at System.Runtime.Remoting.Channels.Tcp.TcpSocketHandler.ReadAndMatchPreamble() at System.Runtime.Remoting.Channels.Tcp.TcpSocketHandler.ReadVersionAndOperation(UInt16& operation) at System.Runtime.Remoting.Channels.Tcp.TcpClientSocketHandler.ReadHeaders() at System.Runtime.Remoting.Channels.Tcp.TcpClientTransportSink.ProcessMessage(IMessage msg, ITransportHeaders requestHeaders, Stream requestStream, ITransportHeaders& responseHeaders, Stream& responseStream) at System.Runtime.Remoting.Channels.BinaryClientFormatterSink.SyncProcessMessage(IMessage msg)

Exception rethrown at [0]: at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg) at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type) at AlienLabs.CommandCenter.RemotingService.Domain.ApplicationLaunchWatcher.remove_ApplicationLaunched(ApplicationLaunchedEventHandler value) at AlienLabs.CommandCenter.RemotingService.Domain.Classes.ApplicationLaunchWatcherHolder.unregisterApplicationLaunchedEvent(ApplicationLaunchedEventHandler eventHandler) at AlienLabs.CommandCenter.RemotingService.Domain.Classes.ApplicationLaunchWatcherHolder.ReleaseWatcher(ApplicationLaunchedEventHandler eventHandler) at AlienLabs.AlienFX.Controller.ControllerMainForm.closingApplication() at AlienLabs.AlienFX.Controller.ControllerMainForm.formClosing(Object sender, FormClosingEventArgs e) at System.Windows.Forms.Form.OnFormClosing(FormClosingEventArgs e) at System.Windows.Forms.Form.WmClose(Message& m) at System.Windows.Forms.Form.WndProc(Message& m) at AlienLabs.AlienFX.Controller.ControllerMainForm.WndProc(Message& m) at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m) at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m) at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

************** Loaded Assemblies ************** mscorlib Assembly Version: 4.0.0.0 Win32 Version: 4.0.30319.18331 built by: FX45GDRSTAGE CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v4.0.30319/mscorlib.dll ---------------------------------------- AlienwareAlienFXController Assembly Version: 2.8.10.0 Win32 Version: 2.8.10.0 CodeBase: file:///C:/Program%20Files/Alienware/Command%20Center/AlienwareAlienFXController.exe ---------------------------------------- AlienLabsTools Assembly Version: 2.8.10.0 Win32 Version: 2.8.10.0 CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/AlienLabsTools/v4.0_2.8.10.0__bebb3c8816410241/AlienLabsTools.dll ---------------------------------------- AlienwareAlienFXTools Assembly Version: 2.8.10.0 Win32 Version: 2.8.10.0 CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/AlienwareAlienFXTools/v4.0_2.8.10.0__bebb3c8816410241/AlienwareAlienFXTools.dll ---------------------------------------- Alienlabs.CommandCenter.Tools Assembly Version: 2.8.10.0 Win32 Version: 2.8.10.0 CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/Alienlabs.CommandCenter.Tools/v4.0_2.8.10.0__bebb3c8816410241/Alienlabs.CommandCenter.Tools.dll ---------------------------------------- System.Windows.Forms Assembly Version: 4.0.0.0 Win32 Version: 4.0.30319.18331 built by: FX45GDRSTAGE CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll ---------------------------------------- System.Drawing Assembly Version: 4.0.0.0 Win32 Version: 4.0.30319.18331 built by: FX45GDRSTAGE CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll ---------------------------------------- System Assembly Version: 4.0.0.0 Win32 Version: 4.0.30319.18331 built by: FX45GDRSTAGE CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll ---------------------------------------- System.Configuration Assembly Version: 4.0.0.0 Win32 Version: 4.0.30319.18331 built by: FX45GDRSTAGE CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll ---------------------------------------- System.Xml Assembly Version: 4.0.0.0 Win32 Version: 4.0.30319.18331 built by: FX45GDRSTAGE CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll ---------------------------------------- WindowsBase Assembly Version: 4.0.0.0 Win32 Version: 4.0.30319.18331 built by: FX45GDRSTAGE CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/WindowsBase/v4.0_4.0.0.0__31bf3856ad364e35/WindowsBase.dll ---------------------------------------- PresentationFramework Assembly Version: 4.0.0.0 Win32 Version: 4.0.30319.18331 CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/PresentationFramework/v4.0_4.0.0.0__31bf3856ad364e35/PresentationFramework.dll ---------------------------------------- PresentationCore Assembly Version: 4.0.0.0 Win32 Version: 4.0.30319.18331 built by: FX45GDRSTAGE CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_32/PresentationCore/v4.0_4.0.0.0__31bf3856ad364e35/PresentationCore.dll ---------------------------------------- System.Management Assembly Version: 4.0.0.0 Win32 Version: 4.0.30319.18331 built by: FX45GDRSTAGE CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Management/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Management.dll ---------------------------------------- AlienLabs.MasterIOBoard.Communication Assembly Version: 2.8.10.0 Win32 Version: 2.8.10.0 CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/AlienLabs.MasterIOBoard.Communication/v4.0_2.8.10.0__bebb3c8816410241/AlienLabs.MasterIOBoard.Communication.dll ---------------------------------------- AlienFX.DeviceDiscovery Assembly Version: 2.8.10.0 Win32 Version: 2.8.10.0 CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/AlienFX.DeviceDiscovery/v4.0_2.8.10.0__bebb3c8816410241/AlienFX.DeviceDiscovery.dll ---------------------------------------- AlienLabs.MasterIOBoard.Communication.Core Assembly Version: 2.8.10.0 Win32 Version: 2.8.10.0 CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/AlienLabs.MasterIOBoard.Communication.Core/v4.0_2.8.10.0__bebb3c8816410241/AlienLabs.MasterIOBoard.Communication.Core.dll ---------------------------------------- AlienFX.Communication Assembly Version: 2.8.10.0 Win32 Version: 2.8.10.0 CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/AlienFX.Communication/v4.0_2.8.10.0__bebb3c8816410241/AlienFX.Communication.dll ---------------------------------------- System.Core Assembly Version: 4.0.0.0 Win32 Version: 4.0.30319.18331 built by: FX45GDRSTAGE CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll ---------------------------------------- AlienFX.Communication.XPS Assembly Version: 2.8.10.0 Win32 Version: 2.8.10.0 CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/AlienFX.Communication.XPS/v4.0_2.8.10.0__bebb3c8816410241/AlienFX.Communication.XPS.dll ---------------------------------------- AlienFX.Communication.Andromeda Assembly Version: 2.8.10.0 Win32 Version: 2.8.10.0 CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/AlienFX.Communication.Andromeda/v4.0_2.8.10.0__bebb3c8816410241/AlienFX.Communication.Andromeda.dll ---------------------------------------- AlienFX.Communication.PID0x522 Assembly Version: 2.8.10.0 Win32 Version: 2.8.10.0 CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/AlienFX.Communication.PID0x522/v4.0_2.8.10.0__bebb3c8816410241/AlienFX.Communication.PID0x522.dll ---------------------------------------- AlienFX.Communication.PID0x521 Assembly Version: 2.8.10.0 Win32 Version: 2.8.10.0 CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/AlienFX.Communication.PID0x521/v4.0_2.8.10.0__bebb3c8816410241/AlienFX.Communication.PID0x521.dll ---------------------------------------- AlienFX.Communication.PID0x520 Assembly Version: 2.8.10.0 Win32 Version: 2.8.10.0 CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/AlienFX.Communication.PID0x520/v4.0_2.8.10.0__bebb3c8816410241/AlienFX.Communication.PID0x520.dll ---------------------------------------- AlienFX.Communication.PID0x518 Assembly Version: 2.8.10.0 Win32 Version: 2.8.10.0 CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/AlienFX.Communication.PID0x518/v4.0_2.8.10.0__bebb3c8816410241/AlienFX.Communication.PID0x518.dll ---------------------------------------- AlienFX.Communication.PID0x516 Assembly Version: 2.8.10.0 Win32 Version: 2.8.10.0 CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/AlienFX.Communication.PID0x516/v4.0_2.8.10.0__bebb3c8816410241/AlienFX.Communication.PID0x516.dll ---------------------------------------- AlienFX.Communication.PID0x515 Assembly Version: 2.8.10.0 Win32 Version: 2.8.10.0 CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/AlienFX.Communication.PID0x515/v4.0_2.8.10.0__bebb3c8816410241/AlienFX.Communication.PID0x515.dll ---------------------------------------- AlienFX.Communication.PID0x514 Assembly Version: 2.8.10.0 Win32 Version: 2.8.10.0 CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/AlienFX.Communication.PID0x514/v4.0_2.8.10.0__bebb3c8816410241/AlienFX.Communication.PID0x514.dll ---------------------------------------- AlienFX.Communication.PID0x513 Assembly Version: 2.8.10.0 Win32 Version: 2.8.10.0 CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/AlienFX.Communication.PID0x513/v4.0_2.8.10.0__bebb3c8816410241/AlienFX.Communication.PID0x513.dll ---------------------------------------- AlienFX.Communication.PID0x512 Assembly Version: 2.8.10.0 Win32 Version: 2.8.10.0 CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/AlienFX.Communication.PID0x512/v4.0_2.8.10.0__bebb3c8816410241/AlienFX.Communication.PID0x512.dll ---------------------------------------- AlienFX.Communication.PID0x511 Assembly Version: 2.8.10.0 Win32 Version: 2.8.10.0 CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/AlienFX.Communication.PID0x511/v4.0_2.8.10.0__bebb3c8816410241/AlienFX.Communication.PID0x511.dll ---------------------------------------- AlienFX.Communication.Core Assembly Version: 2.8.10.0 Win32 Version: 2.8.10.0 CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/AlienFX.Communication.Core/v4.0_2.8.10.0__bebb3c8816410241/AlienFX.Communication.Core.dll ---------------------------------------- LightFX Assembly Version: 2.8.10.0 Win32 Version: 2.8.10.0 CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/LightFX/v4.0_2.8.10.0__bebb3c8816410241/LightFX.dll ---------------------------------------- AlienwareAlienFXModelResources Assembly Version: 2.8.10.0 Win32 Version: 2.8.10.0 CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/AlienwareAlienFXModelResources/v4.0_2.8.10.0__bebb3c8816410241/AlienwareAlienFXModelResources.dll ---------------------------------------- Microsoft.GeneratedCode Assembly Version: 1.0.0.0 Win32 Version: 4.0.30319.18331 built by: FX45GDRSTAGE CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll ---------------------------------------- System.Xaml Assembly Version: 4.0.0.0 Win32 Version: 4.0.30319.18331 built by: FX45GDRSTAGE CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xaml/v4.0_4.0.0.0__b77a5c561934e089/System.Xaml.dll ---------------------------------------- Microsoft.GeneratedCode Assembly Version: 1.0.0.0 Win32 Version: 4.0.30319.18331 built by: FX45GDRSTAGE CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll ---------------------------------------- AlienLabs.CommandCenter.RemotingService.Domain Assembly Version: 2.8.10.0 Win32 Version: 2.8.10.0 CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/AlienLabs.CommandCenter.RemotingService.Domain/v4.0_2.8.10.0__bebb3c8816410241/AlienLabs.CommandCenter.RemotingService.Domain.dll ---------------------------------------- System.Runtime.Remoting Assembly Version: 4.0.0.0 Win32 Version: 4.0.30319.18331 built by: FX45GDRSTAGE CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Runtime.Remoting/v4.0_4.0.0.0__b77a5c561934e089/System.Runtime.Remoting.dll ---------------------------------------- System.Data Assembly Version: 4.0.0.0 Win32 Version: 4.0.30319.18331 built by: FX45GDRSTAGE CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_32/System.Data/v4.0_4.0.0.0__b77a5c561934e089/System.Data.dll ---------------------------------------- System.Data.DataSetExtensions Assembly Version: 4.0.0.0 Win32 Version: 4.0.30319.17929 built by: FX45RTMREL CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Data.DataSetExtensions/v4.0_4.0.0.0__b77a5c561934e089/System.Data.DataSetExtensions.dll ---------------------------------------- System.Numerics Assembly Version: 4.0.0.0 Win32 Version: 4.0.30319.17929 built by: FX45RTMREL CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Numerics/v4.0_4.0.0.0__b77a5c561934e089/System.Numerics.dll ----------------------------------------

************** JIT Debugging ************** To enable just-in-time (JIT) debugging, the .config file for this application or computer (machine.config) must have the jitDebugging value set in the system.windows.forms section. The application must also be compiled with debugging enabled.

For example:

When JIT debugging is enabled, any unhandled exception will be sent to the JIT debugger registered on the computer rather than be handled by this dialog box...

So, I have too had this issue and have been doing some heavy research on the matter.

Before I continue I want you to know I have ...

1. Reformatted 4 times.

2. Reinstalled entire system 4 times.

3. Contacted Alien-Ware Support 13 times.

4. Remote connected to tier 3 support 3 times.

5. Gathered a concrete supervisor for dell support's email and am keeping in contact with him through email.

6. Defragged several times

7. uninstalled and reinstalled several times.

8. I've also set up a technician call to come out for faulty hardware twice.

9. replaced the hard drive to a solid state 512gb hdd

10. uninstalled and reformatted with latest bios updates with the help of the alienware enigineers.

I am beginning to think this is not a hardware or user issue. it seems to be an issue directly related to software and the people who haven't updated it since February of 2013

763 Posts

November 5th, 2013 11:00

Windows Updates frequently ruin the functionality of programs, PC games (i.e. AppCrash, CLR, Side-by-Side and "Stopped Working" errors) and utilities that rely on the Microsoft .NET Framework and AWCC is one of the victims. I used to have this all the time and it has always surfaced immediately following a messed up Windows Update. Disabling Windows Updates stopped all of the nonsense. It has been more than a year since I had Windows Updates disabled and my systems have never been more stable. 

You can always manually apply a critical security patch if you need to. Microsoft uses the "shotgun method" and Windows Updates are pushed on machines whether they actually need them or not. At the very least, turn off Automatic Windows Updates. Manually check for them. Decide which ones actually matter and install them in very small batches with a Windows System Restore Point between each batch. Then, when things go wrong you can roll back your system and mark the Windows Updates in that batch as hidden so that you never see them again.

October 27th, 2013 13:00

Forgot to mention, I have also reinstalled alienware command several times. I do notice when I uninstall it the computer seems to shut down normally every time.

353 Posts

October 27th, 2013 22:00

I get this from time to time as well just hit shut down anyway and it will reboot fine .net is from microsoft and could be from a program you have that is hanging up and uses the .net i would not worry about it, I have it like i said from time to time and i just ignore it usually after a reboot it's fine. if it says what .net it's using you could re-install it unless it's the one that's built into windows then it kind of hard to do it.   It's hard to troubleshoot ,net errors as several of your programs could use it. 

757 Posts

October 28th, 2013 05:00

You should use a registry cleaned to rid Windows of all prior Command Center (CC) garbage after uninstalling the CC. Run a program made by IOLO, System Mechanic. It does a great job.

After cleaning system, restart and reinstall CC.

Another forum for Windows issues would be this site, but your problem is with the CC.

http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/windows-7-home-premium-shutdownrestart-freezes-and/a3d195af-c2d0-42e7-a3ae-b77e8a6257de

November 5th, 2013 10:00

After many many many self testings, I think it might be command command centeir for alienware, its llighting issues

when I uninstall alienware command, it seems to run fine every time, its when I reinstall it.

 

I was told about the cleaning registry programs IE Iolo soft. some people say that stuff is not good, there is an article on Microsoft's own site by them stating not to use that stuff. any sugestions on this

 

http://windows.microsoft.com/en-us/windows-vista/are-registry-cleaners-necessary

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