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September 3rd, 2024 21:09

Aurora R16, exact warranty for intel 14/13th gen processor?

any one know the exact warranty for intel 14/13th gen processor in aurora r16?   I know the basic warranty is 1 years, but since intel 14/13th gen processor extension warranty. So i would like to know the what exactly warranty that we have for the processor? Thanks

6 Professor

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6.5K Posts

September 3rd, 2024 21:33

No exact warranty provided by OEM. See this sticky FAQ.

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September 3rd, 2024 22:19

So how long is the warranty for 13/14th processor? one year? 

6 Professor

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6.5K Posts

September 3rd, 2024 23:14

@831128​ You will have to check with a Dell agent by pressing the "get help now" button in the lower right corner of the screen.

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September 4th, 2024 10:59

For the Intel 14th/13th Gen processors in an Aurora R16, the basic warranty generally covers 1 year as you've mentioned. However, specific warranty details, including any extensions for the processor, can vary based on the manufacturer (in this case, Dell for the Aurora R16) and the specific purchase agreement or promotions available at the time of purchase.

To get the exact warranty information for your processor:

1. Check Dell’s Warranty Details: Log into your Dell account and enter your system’s service tag. This will provide the most accurate information regarding your specific warranty coverage.

2. Review Your Purchase Agreement: If you purchased an extended warranty, review your documentation or contact the retailer where you bought the system to clarify what’s covered.

3. Contact Intel Support: If the warranty extension is specific to the Intel processor itself, you might want to contact Intel support directly to verify any additional coverage beyond Dell’s standard warranty.

This approach will give you a clear understanding of the warranty duration and what it covers for your Intel processor in the Aurora R16.

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