Aurora R10, 3400MHz memory module?

DDR4 2133MHz CL15 1.2V PC4-17000 2Rx8 Non-ECC

Is standard JEDEC speed Ram.

Buying faster ram does not make your machine significantly faster. The higher the speed the more wait states they add so its all nonsense. There is no such thing as 3400 Mhz being single channel.  You got single channel based on the amount of ram you ordered based on price. Intel® Extreme Memory Profile (Intel® XMP) support is about overclock and over voltage on DDR3/DDR4 memory. It can damage ram and cpu and reduce its life.

Overclocking and XMP for RAM will reduce the life of your PC. It will make it unstable and crash. If you cannot get back to stable speed / voltage/ clock it means the damage is permanent.

https://www.youtube.com/watch?v=D_Yt4vSZKVk

2400 3200 3600 4166 ram is all Mhz Myth nonsense.

Anything more than 2133 is XMP

You cannot Force a machine to use XMP when your bios or chipset or processor does not support it.

https://www.cpuid.com/softwares/cpu-z.html

CPU-Z will show you what speed your ram and processor are running.

2400 2666 3200 3600 4166 all marketing hype

I looked at the specs for purchasing a R10 today and all the RAM is Dual Channel Kingston HyperX Fury...

R10 RAM availability

PineConeSeeds,

You were shipped this 16GB 3400MHz memory stick =
sales sku 370-AGGD
sales mod FTCVM
part 0N6VG = 16GB, HyperX Fury XMP DDR4, 3400MHz, 1GBx8, Unbuffered, 288 pin, Dual Rank, 1.35V, Non-ECC, Kingston X0N6VG-HYD2

But, that part number shows as not available for sell.

@PineConeSeeds "My plan is to get another single module to match up with the one that will be in the system to make it Dual Channel."

Note the retail amazon hyperx fury 3400 is different from the oem Dell Hyperx fury 3400.  You might be able to run them dual channel, but you wouldn't be able to run XMP profiles if you mixed retail and oem brands of HyperX.  

I just checked the packing slip... It looks like it! Please see below.

16GB HyperX(TM) FURY DDR4 XMP at
3400MHz; up to 64GB (additional
memory sold separately)
370-AGGD

I don't have the system yet and the invoice doesn't show a detailed configuration list However, I spoke with someone on chat and they said it will be one 3400MHz 16GB module of Single Channel memory. That person was probably just reading off of Dell's sites system details though, so who knows.

I stated this above on ‎12-01-2020 02:59 PM. DELL-Chris M

It's frustrating how they can't change the order in production. I was hoping they could just swap it out for two modules of Dual Channel 3200Mhz as there's no cost difference. 

What I'll have to do is purchase it myself after the fact! I was thinking of G.SKILL Flare X Series 16GB (2x8GB) DDR4 3200MHz CL14 Dual Channel Memory Kit 1.35V (F4-3200C14D-16GFX)

Exact same issue with me. Who in their right mind would put single channel memory in an Aurora Ryzen R10? This is completely unacceptable. If we could just buy another DIMM of RAM of the same size, speed and brand, that would be great. But we can't, since the memory Dell uses is not the same as the memory sold by HyperX. This is awful So now I am stuck with 16G at 3400MHz, but can't do anything else, but throw it away if I want to have dual channel 16G or 32G. Come on Dell??? What is going on with you guys? So actually the free upgrade is a downgrade. Why do you offer the dual channel for 32G/64G upgrades but not the 16G. That is so misleading! You guys should reimburse us the RAM so we can buy new RAM for our PCs. I've had my Aurora for less than a week and I am very frustrated with the mistake you've done. Why don't you write *CAUTION - THIS UPGRADE IS A DOWNGRADE DUE TO SINGLE CHANNEL*? You definitely should. No one buying an Alienware Aurora would want such a downgrade, but it seems some of us were victims.

Yep! I picked up 32GB of Corsair Vengeance LPX 16GB (2 x 8GB) DDR4 3600MHz Desktop Memory (CMK16GX4M2D3600C18), which cost me $200! In fairness, they said they'll reimburse me $140, we'll see. 

same issue

I made this same mistake. I paid more for 16GB 3400mhz and thought it was dual channel because every single other option was, and there's a lot of text squeezed into those selection boxes.

I'm not happy. Can you guys post what you plan to do? 

I've been having issues with Dell, asking them to send me 16GB dual channel at 3200MHZ and would return my single channel 16GB. They keep on saying it is not possible. In addition, they do not offer to sell another 16GB of the same RAM stick, which is a problem as Kingston (HyperX) do not sell the same memory module Dell installs. Hence, that means, you must buy your own RAM (max 3200MHZ supported). Seems the best fit is:

Crucial BL2K8G32C16U4B or even Corsair CMW32GX4M2Z3200C16

It seems that people are having issues with the HyperX they bought from Kingston. 

For the price, I think the Crucial memory is the best deal. Quite cheap now on Amazon. 

I haven't upgraded yet as my system is running well as is, but I am sure I will hit a bottleneck eventually once I start playing those CPU intensive games in the near future. At that time, I will upgrade to dual channel, and most likely 32GB instead of 16GB.

Same issue, I want to upgrade my ram to 32gb to get the benefits of dual channel. Are you seriously saying its not available to purchase from Dell? Surely there must be some mistake. Who in their right mind configures a gaming PC to have only one stick of ram and negates the benefits of dual channel memory IN THE FIRST PLACE, (ALIENWARE) DELL??  Why cripple a $2000 top of the line PC with single channel memory and then not even make available the identical ram sticks for upgrading to dual channel??  My memory is a single stick of Kingston X0N6VG-HYD2 16GB, 3400mhz , Kingston Hyper-X, for the record.  I wish to buy another identical stick so I can have the benefits of dual channel memory in this new gaming PC. Please advise if there are availability problems, as others have reported in this thread.

Hello,

I upgraded my memory, so I have that memory module if you like to purchase it from me.

@fuyiman 
If it helps, I have a pair of Corsair in my R8 - Aurora R8, Corsair Vengeance RGB DDR4-3200 

@all
My strategy in buying Alienwares, Max CPU, Min GPU, Min RAM. I upgrade my way the last two. Upgrading the CPU is limited by the motherboard.

I ordered my R8 in Jan 2019, i9-9900k (best Intel CPU at the time, I avoid AMD by choice), GTX 1060 (I avoid AMD by choice), 8GB Ram. I upgraded the RAM to 32GB immediately that I ordered in parallel from Amazon and have been since waiting for the second revision of RTX before doing the GPU. Done now with an EVGA RTX 3080.

It makes me feel bad seeing so many unhappy customers, GPU and RAM is easily upgradeable.

The community here is great and worth every dollar I spend on AW

@Doghouse Reilly 

Nearly

Due to so many choices showing Dual, when buying one looks at other stats like "Speed".

Just repasting your image, highlighting 16GB Ram choices and why so many probably overlook "Single" channel ram.

It has been like this for years on Dell's website, if it says "Dual", it is "Dual" otherwise well chances are it is not "Dual".

My guess is they buy the 16GB 3400Mhz for faster more expensive systems while still offering it as a choice in single channel and don't bother buying 8GB 3400Mhz to offer Dual Channel 16GB.

It's a real shame it cannot be more explicit on their configuration site, we would have happier customers.