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Registry repair
During a remote session with an application provider, all linkages between applications and their data seem to be broken. When I click on "Documents" it's empty. When I click on Outlook Email, the application asks for me to complete all the set-up as though I'm a new user. However, all the data is there -- there is more than one "Documents" icon and if I click on it, i get data. I believe this is a "registry" issue. Who can help me fix this? How do I fix it? I do have off-site back-up through Mozy Home; if i know where the registry files are from a previous back-up, couldn't i just restore that previous registry file? thanks
DELL-Royan S
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June 11th, 2012 02:00
Hi,
Welcome to the Community. Did you try a system restore? Use the below link for help.
support.dell.com/.../document
Hope this helps.
Thank you