Unsolved
77 Posts
0
699
Bluetooth devices not connecting in Windows 10
I can't get my Bluetooth devices to connect in Windows 10. The problem has gotten much worse over time. Two devices are giving me grief: my mouse and my Bose QCII headphones. Both of them work correctly under Kubuntu Linux (dual booted), so this isn't a hardware problem.
A while ago they both showed up in the Devices list that you can reach from Device Manager. First the headphones disappeared and then the mouse. The mouse was actually usable for a while but the headphones never were able to connect even though they were listed as paired. They are still both detected; I know that because they show up in the Add a device section of Device Manager, where they try to connect but aren't able to.
One artifact that may or may not be relevant: both the mouse and the headphones show up twice, under different names. The mouse is listed both as "BT 3.0" and "BT 5.2"; the headphones show up as "LE-Bose QQC II" and "Bose QC II". If I turn the mouse off and on, I get a notice that it has appeared, but isn't able to pair.
There are several reports online about the problem with the Bose headphones and Windows 10, but no solutions. I'm posting here because there are different experts here.
ronwis0122
1 Message
0
March 17th, 2022 03:00
I was trying to connect my LG buds to the laptop but they would not connect. However, they were perfectly connected to my friend's laptop.
pathnahelen
1 Message
0
August 20th, 2022 17:00
Same issue happened with my Dell Latitude laptop so I went for new windows installations. and Now it's working fine.
Keep try this if nothing happened.
Thanks.
John harper
346 Posts
0
August 22nd, 2022 22:00
Try unpairing, then re-pairing, the device. To unpair a device, select Start , then select Settings > Devices > Bluetooth & other devices . Select the Bluetooth device that's paired but not working, then select Remove device > Yes. After that, pair the device again.
Hope this helps,
John
Willjoe
40 Posts
0
August 23rd, 2022 23:00
Check your PC
Turn Bluetooth on and off: Select Start, then select Settings > Devices > Bluetooth & other devices. Turn off Bluetooth, wait a few seconds, then turn it back on. Remove the Bluetooth device, then add it again: Select Start, then select Settings > Devices > Bluetooth & other devices .
Regards,
Will