Norton antivirus

Message Edited by europa303 on 06-19-2007 06:23 AM

I sure cant' recommend Norton 360. I purchased it, thinking it would protect me from just about everything. About two weeks ago, I got an email saying a friend had sent us a greeting card (we've gotten them before from gandkids). I opened it nd it was something about mIMR. I deleted it. Then each time I turned on the computer it would pop up right away. The computer began to slow down. I ran Norton scan and it told me there were two Trojans. Needed 'manual assistance \' to remove. It kept me going until it said to call Norton. I did. It was $99.00 to remove the trojans. I thought that was why I purchased the Norton to begin with. Plus that much to remove what it was suppose to do in the first place? I'll not buy Nortons again and I do not recommend the 360 as anti spyware, trojan etc. John D

Lawrence, What is it exactly that I paid Norton for? To tell me I'm infected? They say they PREVENT infections. As to using Symantecs many free supports, just which ones are you talking about. I followed their instructions to the letter. There were no free supports to get rid of the trojans. Where do you find these free supports? Not on the Norton guidelines. From what you say, I shouldn't open any of my e-mails for they may contain viruses or trojans of which Nortons protection does not apply. Why then have Nortons? Should I never open an e-mail? And my failure, I thought the subject was anti-virus programs. And this e-mail was not from my grandkids. It was from one of the 'greetings' outfits that do this type of thing, of which I have received legitimate ones in the past from my kids and grandkids. If I must know exactly who is sending me each e-mail, then that is a very limiting order for the e-mail system. And I do very much blame Norton. I paid them to prevent virus, trojans etc and not only did they fail to do so, but then charged me more money once they failed to do what I had paid them to do.