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September 14th, 2018 18:00

I need help removing McAfee from new computer

10 Elder

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44K Posts

September 14th, 2018 18:00

Did you mean XPS 8930?

Go to McAfee's site and register your subscription first. That way you can download and reinstall it again for free, if you change your mind.

After registering, go here and follow the instructions to uninstall McAfee, both step 1 and step 2.

80 Posts

September 14th, 2018 18:00

   just received my new Dell XPS 3890 desktop today. When trying to uninstall the McAfee LiveSafe program, it reported that LifeSafe completed but peronal firewall failed. 

I went to the Dell # for the premium support I purchased and after being on for about 30 minutes I got cut off. I knew I should not have paid for that premium support.

Can anyone help me with this, please.

9 Legend

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33.3K Posts

September 15th, 2018 03:00

I used Revo Uninstaller Pro to remove it from a new Dell Inspiron 15 laptop last year. Got rid of it as I use the built in Windows Defender. 

I think Revo has a "trial" version.

https://www.revouninstaller.com/

9 Legend

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47K Posts

September 15th, 2018 04:00

Download and run the McAfee Consumer Product Removal tool (MCPR)

 

https://service.mcafee.com/webcenter/portal/cp/home/articleview?articleId=TS101331

This article describes how to remove or uninstall a McAfee Consumer product from a PC running Windows using the standard Windows removal steps and the McAfee MCPR tool. 
  • To remove from a Mac, see TS101226.
  • To remove from a PC running Linux, see TS101168.
  • To remove from iOS or Android, see TS101407.
 
Solution
IMPORTANT: If your McAfee product came preinstalled on your PC:
  • Activate your McAfee subscription before you try to remove your product.
    This is so that you keep your right to use the product (license) without having to buy a new subscription.
  • To activate the McAfee software that came preinstalled, see TS102477.

 

 

9 Legend

 • 

47K Posts

September 15th, 2018 04:00

How to remove McAfee products from a PC running Windows
Document ID: TS101331
 

https://service.mcafee.com/webcenter/portal/cp/home/articleview?articleId=TS101331

Download and run the McAfee Consumer Product Removal tool (MCPR)

Before you start:

  • Bookmark or favorite this article so that you can easily get back to it.
  • Save all open files.
  • Close all programs.
  1. Download the MCPR tool.
  2. Double-click MCPR.exe.
  3. If you see a security warning:

    Click Yes, Continue, or Run (depending on your version of Windows):
This article describes how to remove or uninstall a McAfee Consumer product from a PC running Windows using the standard Windows removal steps and the McAfee MCPR tool. 
  • To remove from a Mac, see TS101226.
  • To remove from a PC running Linux, see TS101168.
  • To remove from iOS or Android, see TS101407.
 
Solution
IMPORTANT: If your McAfee product came preinstalled on your PC:
  • Activate your McAfee subscription before you try to remove your product.
    This is so that you keep your right to use the product (license) without having to buy a new subscription.
  • To activate the McAfee software that came preinstalled, see TS102477.
     

 

1 Message

January 13th, 2023 06:00

need to remove mcafee from my laptop  

9 Legend

 • 

33.3K Posts

January 13th, 2023 07:00

The solutions, in this 5 year old thread still apply.  Have you tried one or both?

 

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