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July 29th, 2020 07:00

Linux installation doesn't find physical disks on R320.

Hi,

I got three old R320 servers, in which I want to install CentOS, and I want to avoid hardware RAID if possible.

The servers are using the H310 PERC, and each server have two SATA discs of 1TB.

I already configured both discs on AHCI mode and in the PERC Integrated BIOS Configuration Utility I see them as physical disks.

But when I launch the CentOS installation process from a pendrive, it doesn't detect the disks. It's the same with Debian Buster.

I did the same operation on a R430 with H330 PERC installed on it, and it worked, so I am supposed to know how to do it - but I cannot make it work.

The model of the discs is MG04ACA100NY

 

Any advice?

Thanks in advance.

Moderator

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3.4K Posts

July 29th, 2020 11:00

Hello onavarro36,

 

If you do not want to use the hardware RAID configuration you would need to convert the drives to Non-RAID.

 

H310 user guide:

https://dell.to/2X7PMC6

 

Some sections to review:

 

Page 43: Converting Physical Disk To Non-RAID For PERC H310

 

Page 55: Controller Management Options

Select Bootable Device

NOTE: For PERC H310 the option may be a Virtual Disk or Non-RAID drive.

 

Page 59: Enabling Boot Support For A BIOS-Enabled Controller

 

 

Please let me know if this helps.

July 30th, 2020 03:00

Hello Charles.

First of all, thank you for your quick response.

 

In the Boot Settings, I got the Integrated RAID Controller 1: PERC H310 in first place.

In Integrated Devices, Integrated RAID Controller is Enabled.

Backplane Inventory: SAS/SATA, Upstream Firmware Version 1.00

 

The Controller properties option shows 2 physical disks and non virtual disks. The H310 firmware version is 20.13.1-0002 (built in Sep 29 2014). Both disks appear like: Physical Disk SATA, 931GB, Non-RAID.

Power Savings of the disks is disabled, and Patrol Read Mode is Auto.

 

My iDRAC Firmware Version is 2.21.21 (Build 12).

iDRAC Settings Version is 1.65.65.04

BIOS Version is 2.4.2

IPMI Version: 2.00

 

 

Regards, Oscar

Moderator

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3.4K Posts

July 30th, 2020 08:00

Hello Oscar,

 

Thank you for the update.

 

What is the CentOS version you are using?

Is this R320 hardware on it's compatibility list?

Do you plan to boot BIOS  mode or UEFI mode?

 

I would note CentOS  is an unsupported OS, but I will see if I can find anything.

Supported OS: https://dell.to/3fast0N

 

 

In addition I see the H310, BIOS and DRAC firmware could use updates.

https://dell.to/2PasEPa

July 30th, 2020 14:00

I'm using CentOS 8

According to this, at least CentOS 7 would be compatible - as RHEL 7 is:

https://access.redhat.com/ecosystem/hardware/949513

I tried both using BIOS and UEFI booting.

I'll try updating, and maybe installing CentOS 7.

 

Thank you.

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