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July 15th, 2020 06:00

Adaptec ASR-71605 RAID controller and DELL R720XD

Hi everybody!

I have ASR-71605 1Gb RAID board, and install it to my home lab R720XD.
PERC H710 are blinking amber light with non sertified sata hdd/ssd, that's why I use asr raid.
Disks has some strange numbering, something like that - 15-21, 5-12, 30-38, wrong numbering and wrong order.
PERC H710 has normal numbering from 0 up to 23.
In any why, it's seems as asr is working properly, but internal perfectionist is nervous.
Microsemi says asr-71605 is compatible with R720 servers.

Is it possible to change numbering to right order?

Thanks,
Slava

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8.6K Posts

July 15th, 2020 11:00

Awesome.Possum,

 

As far as the H710, I would start with maing sure the server is up to date on the BIOS, iDrac, and H710. Afterwards verify if the drives function with it. As far as th ASR-71605, Dell doesn't support the use of 3rd party controllers, so we wouldn't be able to advise on how to change the numbering.

 

Hope this helps.

 

 

 

July 15th, 2020 12:00

Dear Chris,

my PERC H710 onboard controller is working fine with my hdd and ssd (SATA) and VMware ESXi too.
Dirves just blinking with amber, and this is a new sata kingston ssd and toshiba hdd drives. Why, I don't know.
These drive is green at power on, and starts blinking amber right after iDrac initialized(logs says - first, disk drive is ok, and then disk drive has error). But, one old 3gb sata Seagate drive is still green.

On moment about Adaptec, check out page 17 on this documents and R720 compatibilty:

http://download.adaptec.com/pdfs/compatibility_report/microsemi_arc-sas_cr_3-29-17_series7.pdf

Do you have any knowledge about it?

On more question - iDrac can show topology of PERC=>disk/enclosure. And, I can see drives which attached to PERC, and drives  which attached to enclosure. And enclosure slots is empty. Why? Couse drives is SATA not SAS? It's so strange, I don't understand it.

Best regards,
Slava

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8.6K Posts

July 15th, 2020 13:00

If those drives weren't ordered with the server it may be a compatibility issue, do you have any part numbers that I can check and verify?

Also, is the server up to date on BIOS, iDrac, and the H710?


July 16th, 2020 07:00

Hi Chris,

first of all - yes, server firmwares is up to date, all of them, BIOS, iDrac, NIC, Perc and so on.
Drives is not certified, that's for sure - Kingston A400 240gb ssd and hdd Toshiba 5400 L200 HDWL110UZSVA, SATA both.
This is the lab server, for educational purposes only, that's why I've bought non-sertified drives.

By the way, can I disable onboard H710 and connect BP to any Dell raid controller installed into pci-e slot, as usual? I've uninstalled H710, and now electrical problem error appears on front panel.

BR,
Slava

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8.6K Posts

July 16th, 2020 12:00

You can do that with any supported raid controller for the server. Another option, but would need new cables, would be using the embedded S110 software controller. 

July 17th, 2020 02:00

Unfortunatelly, S110 is 3gb speed controller, not 6gb, and he hasn't raid-50, isn't it?

Can you drop part-numbers for supported SFF-8087---SFF-8087 and SFF-8087---SFF8643 cables?

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2.3K Posts

July 17th, 2020 03:00

Hello,
I could find only one of them in our spare part database for R720XD This part number "M92FD" is (ASSY Rear Backplane to SAS Expander Cable, (Poweredge R720XD, 2.5" Chassis)) I'm adding in an image.
Unfortunately, I couldn't find this type of cable SFF8643 - SFF8087 for R720XD 
Let us know if it helps.

1 Attachment

July 18th, 2020 08:00

Hi Erman,

Thank you, that is, M92FD.

One more question - can I download compatible SATA drive list from dell.com (ssd or hdd)?
Is Intel SSDSC2KW256G8X1 compatible with H710 embeded?

Best regards,
Slava

July 18th, 2020 14:00

Guess I know why sata drivers blinks with amber light - cause 6gb speed link.
Technical guide says:
sata-r720.PNG

I checked backplane with 3GB hdd disk - everything is ok, no amber light.
Is it possible to force the speed to 3gb on perc h710 or accept 6gb SATA drives?

BR,
Slava

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3.2K Posts

July 19th, 2020 19:00

Hi,

 

I don't think that's possible, unfortunately. 

July 20th, 2020 03:00

Hi,

ok, what is percli made for?

I have set link speed to 3gb/s ...
perccli4.PNG


... but nothing happened:

perccli3.PNG

What's wrong with it?

Moderator

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2.3K Posts

July 20th, 2020 04:00

Hello,

Very likely, I suspect the reason is that drives are not certified. Also, I guess this SSD does not support enterprise. 
You can try again this command "perccli /c0/p0 set linkspeed=3" but we can't give any promise it works. By the way, the non-certified drives can run but the firmware mismatch, they are different firmware so they act behave differently.

in releated link for perccli cmd https://dell.to/32FkRAD

July 20th, 2020 05:00

Hello,

yes, sure, it's home labs for education, enterprise is too expensive.
But, I have numerous Seagate hdd Momentus, old 1.5gbp/s drives - non-enterprise too - and they are working properly.

I found interesting information about R720XD with 24x2.5" backplane (on dell.com):
perc8.PNG



Original link here.

As we can see its possible to change limit of neogitaed speed to 6 Gbps on SATA drives.
But, actually, PERC8 controller designed for Dell VRTX severs.
Can I use them in R720XD? This partnumber - P3WV4 - is correct for PERC8?
PERC8 is looks like H710P - are this controllers different?


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