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Unable to reinstall Brother printer
I am computer illiterate, so please bear with me. I have a reconditioned Studio 1737, which has completely crashed twice since I purchased it in May. I had to restore to factory settings both times. After the first restore, I was able to reinstall the software for my Brother MFC-240C with no problem. This time I get an error message:
Cannot start Application Installer ["C:\Users\InstDataName\DiskSetupDisk\Setup.exe"/10x0]
Brother support states that it is a computer problem. Dell support says I have no software warranty, and perhaps he could fix the problem for $70.
Does anyone have any other suggestions?
Thanks in advance.
PudgyOne
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October 10th, 2009 15:00
bergstrk,
When you restore the computer, did you do it this way...
Restoring Your Computer´s Software to the Factory Settings
or this way?
How To Restore or Reinstall Microsoft® Windows® on a Dell™ Computer
Rick
bergstrk
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October 11th, 2009 11:00
Hi Rick,
Thanks for the reply. I did it the first way.
bergstrk
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October 11th, 2009 11:00
Of course, I was unable to back up anything since it was completely frozen and would not boot up.
bergstrk
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October 14th, 2009 13:00
Does anyone have any suggestions as to how I can possibly resolve this?