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101726

March 21st, 2015 17:00

U3415W, randomly goes black?

Hey guys,

I just got this monitor for 2 days, really happy with it so far except that the screen randomly goes black for 1-2 secs and then return to normal. My PC is still running as usual and the displayport cable has been working well with previous monitors so I'm not sure if this monitor is faulty.

Any help would be greatly appreciated.

Thanks. 

Community Manager

 • 

54.7K Posts

March 25th, 2015 08:00

Before we can properly troubleshoot, we need more data. Go back to the top of this Monitors Forum.
* Open, "FAQ Monitor"
* Open, "Read this first before posting"

3 Posts

October 28th, 2015 12:00

I had the same issue. Try the blank screen fix suggestion on the below Dell article, it worked for me.

How to Use and Troubleshoot the Dell U3415W UltraSharp 34 Curved Monitor

 

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