Start a Conversation

This post is more than 5 years old

Solved!

Go to Solution

58573

June 26th, 2018 15:00

Displayport to HDMI adapter does not work

I just bought a Displayport to HDMI adapter, I tried to connect it to my Dell monitor, but it started turning on and off and making wierd sounds, the screen is still black. Every time I connect the adapter it just goes black. Can anybody help me?? 

Community Manager

 • 

55.2K Posts

June 27th, 2018 13:00

 

The PS4 Slim Pro has an HDMI out port.

The cable you bought is designed to ONLY do the opposite of what you need =
Device DP out port --> DP to HDMI adapter --> Monitor HDMI in port

The P2210 can only do 1680x1050. To connect it to the HDMI out of the PS4 Slim Pro, you would need a HDMI to DVI cable. But no audio through that cable.

My advice, get a different monitor that has an HDMI in port.

Community Manager

 • 

55.2K Posts

June 27th, 2018 06:00

 

We need more data before we can troubleshoot;

* What specific cable did you purchase?
* What specific Dell monitor model?
* What specific PC computer?
* What specific video card/GPU is in the PC computer?
* List all of the video out ports on the PC computer or installed video card/GPU

June 27th, 2018 11:00

The cable I bought is a Black Standard DisplayPort DP to HDMI 1.4 Adapter with Audio support 3D for ATI, my monitor is a Dell P2210, my idea was to connect my PlayStation 4 Slim Pro to the monitor.

Thank you.

July 1st, 2018 14:00

Thank you very much for your time, I appreciate it.

No Events found!

Top