how to remove dvd drive

I am going to receive a replacement dvd drive tomorrow. I have tried to follow directions tech gave me to remove the drive, but.....

When I turn the screw with the O next to it, it makes a loud click every revolution and never backs out. I am wondering if this is some sort of anti theft device.

Any help is appreciated.

jmobley

Responses(4)

J

jmobley

3 Posts

0

April 6th, 2004 22:00

thank you!

J

jmobley

3 Posts

0

April 6th, 2004 22:00

It is still under warranty, should I just send it in?

I live in the middle of nowhere, so no repair shops here.

Thank you for your response.

jmobley

www.sherylapparel.com

K

kormath

401 Posts

0

April 6th, 2004 22:00

you'll have to call tech support to set up the repair. if lady luck is smilling on you you'll get an english speaking tech and be done in no time

K

kormath

401 Posts

0

April 6th, 2004 22:00

sounds like a broken or stripped screw. call support if you have onsite and get it fixed or take it to a local repair shop if you don't want to send it in to depot.

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how to remove dvd drive