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cannot boot with USB device plugged in
Hi,
I have an inspiron 8500 with win xp pro sp2, and this is a problem i've been having....if i have a USB device plugged in (eg mouse), I won't be able to boot. The bios will load, and then I see the ms windows page loading with the green bar.....but it just stays stuck at that page with the green bar animating. I have to reboot with the device unplugged and then I get to windows.
I looked on the forum, and I can't find anything. Any help would be greatly appreciated, thanks!
jankerson
2.8K Posts
0
April 24th, 2005 15:00
Go here and get the latest Bios update for your system, check to make sure that the one on the Dell website is newrer than yours before doing it though.
http://support.dell.com/support/downloads/devices.aspx?c=us&cs=19&l=en&s=dhs&SystemID=INS_PNT_P4_8500&category=0&os=WW1&osl=ENbeastyben1
138 Posts
0
April 24th, 2005 18:00
ben
tc61380
10 Posts
0
April 26th, 2005 23:00
i have the latest bios, my boot order is correct, disk->cd->hd->usb
actually my latest situation is...
-my laptop loads with my intellimouse explorer usb fine
-windows get stuck with a generic usb mouse
-i cannot get past bios with my apple ipod plugged into my usb
RonaldH
2 Posts
0
September 5th, 2006 02:00
RonaldH
2 Posts
0
September 5th, 2006 02:00
I have a new Inspiron 1300, have similar problem that it can't boot if a USB hard drive plugged in.
Then, I searched the Internet and found that the USB enclosure of the USB hard drive may be the root cause. I tried another USB hard drive with different enclosure. It works!
So, the solution in my case is to use another USB enclosure.
Hope it helps a bit