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Universal Serial Bus (USB) Controller, missing driver
Good day,
I had to reimage my laptop Dell Latitude 3540 which was bought recently, with Windows 7 64bit enterprise and although I was able to install all the drivers successfully, I have a yellow exclamation mark on my device manager next to Universal Serial Bus (USB) Controller. I searched for drivers @ Dell's support, I've installed the My Dell software and even installed the Intel driver update utility but couldn't resolve the issue. Would you be so kind to advise me on how to resolve this issue?
lapre
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February 5th, 2014 13:00
Thanks for the post EJN63 but I already have sp1 and i used those drivers on my initial install.
However I just figured it out: I did a search of the hardware id of the Universal Serial Bus controller and noticed that on the Dell 3540 the chipset is Intel 8 running on Interl i5 4th Gen processor. So I did a search for USB 3.0 drivers on Intel site and installed them successfully.
USTelCo
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May 4th, 2014 19:00
ejn63
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February 5th, 2014 08:00
First, make sure SP1 is installed. You need that in place before you load the chipset driver, which has the USB support.
http://www.dell.com/support/drivers/us/en/04/DriverDetails/Product/latitude-3540-laptop?driverId=9MW60&osCode=W764&fileId=3280297843&languageCode=EN&categoryId=CS
atanudas
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February 23rd, 2016 10:00
Hello LAPRE,
I am also having the same problem. I tried your way and downloaded the driver software but on installing it says that my computer doesn't meet minimum requirements to install this software. Please help.