New to Dell--How do I open my laptop

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@wyosue wrote:

I am new to Dell and to owning a laptop. I just received my Inspiron 9300 laptop today.  I cannot get the lid open--Please help me.  I have pushed the lever to the right but the lid will only open a little.  Please--I would appreciate any help I can get.

Thank,

Sue in Wyoming

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You slide the latch over and pull the lid up.

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@wyosue wrote:

Rick--I am trying to do that but the lid still will not open but just about an inch. Is there something they use to lock it for shipping?

Thanks,

Sue in Wyoming

Nope.

Hello Sue

If you are having to use alot of force to open the lid I would say there is something wrong with it. When you slide the latch to the right it should pop open alittle then lift up easily, push from the center of the lid to avoid twisting it. Only thing I would suggest is chatting with support, that way if it happens to snap or something atleast they know it wasn't your fault.

Hope that helps

Rick--I am trying to do that but the lid still will not open but just about an inch. Is there something they use to lock it for shipping?

Thanks,

Sue in Wyoming

Thank you very much--I have tried to do the online chat--does not recognize my information, calling them on the phone--they are too busy--supposed to call back tomorrow. There is a lever on the bottom and I pushed it to the left--don't know if that had anything to do with it but I finally got it opened--Now what do I do???

Thanks,

Sue in Wyoming

Ummm...Sue, you are making this MUCH harder then it needs to be :)

Press the large silver button directly below the DELL logo on your screen. It should come on, and then you can enjoy that big beautiful 17" screen!

Darn, I was hoping for a post back saying "Ya, I got it on, and its gorgeous!" Oh well, maybe next time.

I would plug it in, yes. Although they usually come with alittle charge in the battery.

As far as the internet connection, fire it up and see what happens, you internal card should connect with your router.

No problem Sue, your welcome.

Since this is your first laptop, I can see that you are a bit timid with using it. My advice, don't be! There honestly isn't much you can do to it that can't be fixed, with the exception of dropping it of course. Also, you may or may not know that you should only use it on a hard flat surface with plenty of room for air to get to the vents and fans. I can't believe how many times I have seen on TV or ads where some one is using it on the bed or the carpeted floor, that is one sure fire way to screw it up.  Other then that, fire it up and use the heck out of it, especially during the first couple of weeks, when it is still within the return window. And, if you do mess something up, the one advantage of Dell is this forum, there is usually some one that can help you out.

Enjoy your new lappie!

Thank you so much--I got up the nerve to plug it in and start it up.  I got as far as the internet--It is not recognizing my network card (I think that is what it is) and I don't know enough about it to set it up.  I will call my ISP tomorrow and have them walk me through it.  Thank you again.

Sue

Sue, my hair caught fire when you mentioned sliding a black lever on the bottom of your 9300.  Click on your owner's manual here http://support.dell.com/support/edocs/systems/ins9300/en/om/om_en.pdf

I guess that is the first question I should have asked--How do I get to the Owner's Manual--I tried  on the Dell website and it would not let me get anywhere and when I put my information in--I got a message that I did not exist. I guess maybe that was because I had not turned my computer on??? Anyway--I just saw what that black lever is for--I hope I didn't do anything to hurt my computer already. I don't know why I can't do anything the easy way. Thanks again and I hope your hair didn't burn too badly.

Sue

It will take a few days for your system tag to show up in Dell's database.