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February 14th, 2015 05:00

Cannot duplicate laptop display to external monitor?

So as the title above, it worked for the first time,  then never works anymore. I go to the "Screen Resolution" from the desktop, there are only 3 options: "Extend these displays", "Show 1", "Show 2", there is no "Duplicate these displays", and when i plug in my laptop and the U2414H from a HDMI cable, it automatically extends the display, the  laptop is "1" and the U2414H is "2", i found that the laptop screen was using the intergrated graphics card (intel HD 3000), and the U2414H was using NVIDIA GT 525M. 


I'm using Windows 10 Technical Preview (other Windows versions had the same problems) on XPS L511Z 15.6", i5-2430M, GT 525M/Intel HD3000, Memory 6GB


Hope to hear soon from you all for solutions !!! Thank you !!!

4 Posts

June 13th, 2015 23:00

Where the ***'s the answer DELL????? Does anyone work there???

331 Posts

June 14th, 2015 15:00

Hi luan123z,

Thank you for writing to the Dell Community Forum.

Please uninstall and reinstall the video driver using these link http://dell.to/1IUzjkK and http://dell.to/1FydMLS.  Once you have reinstalled the video driver you can try to duplicate.

Please reply if you have any further questions.

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