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2 out of 3 USB ports not working - dell inspiron n5110
I bought a dell N5110 last month but about 2 weeks ago, the USB port to the right side stopped working completely. And just today i noticed the USB port at the back has also stopped working. I now only have the left side port working and fear that may seize to work soon.
When i go to the device manager and click on "Other devices" i have 2 devices "SM Bus controller" and "Universal Serial Bus (USB) Controller" both of which have a yellow error icon of some sort. When i double click either of them this is the message i get:
The drivers for this device are not installed. (Code 28)
There is no driver selected for the device information set or element.
To find a driver for this device, click Update Driver.
I have tried searching for drivers for them but i can't find them anywhere on the dell site. I found someone else who requested these drivers on another post and tried to click the links but it takes me to a blank page. Please help?
fahadmeraj
1 Message
0
August 27th, 2012 03:00
I bought new dell inspiron 5110 and found right and rear usb not working. I installed the latest chipset INF driver and the issue got resolved.
Hammad Jamal
2 Posts
0
September 24th, 2012 02:00
Hello,
Thanks A lot Your Solution Works For Me.
betzigash
1 Message
0
January 2nd, 2013 05:00
prem_142
4 Posts
1
January 7th, 2013 06:00
i'm using inspiron n4010 2 , the USB port to the right side stopped working completely. And just today i noticed the USB port at the back has also stopped working. I now only have the left side port working and fear that may seize to work soon.i tried almost everything like update my Chipset Driver, removing the USB root hubs In device manager under USB controller, bios update, and also run custom usb test in dell support center sw.. overall usb result also passed.. please help me.....
REGARDS
PREMNATH S A
INDIA
narsing
1 Message
0
February 6th, 2013 00:00
HI
In my laptop(DELL) after installling the new hard drive(Segate 500GB) in that hard drive already operating system installed windows 7 prefessional (supported by think pad lenovo) but out of 4usb only 2usb ports are working fine remaning ports are not working could you please let me know what needs to done.
Thanks
Narsing..
harshita3006
1 Message
0
March 9th, 2013 21:00
Hey,
I am having the same problem with my dell 5110. The link u gave is not available anymore. Kindly help...
DELL-Vikram M
1.1K Posts
0
March 9th, 2013 22:00
Hi harshita3006,
I will recommend you to uninstall USB root hubs from the device manager and re-install Chipset drivers:
Below drivers are compatible with Windows 7/Vista-32 bit/XP:
Intel HM 67 Express Chipset Family: http://dell.to/15wLWjk
Intel Management Engine Interface: http://dell.to/YTODFu
USB 3.0: http://dell.to/XprBL2
Card reader: http://dell.to/Zqlp1Z
Steps to install a driver:
Keep me posted. Please reply for any further questions.
adawi2010
2 Posts
0
March 11th, 2013 19:00
I bought a dell N5110 last month but about 2 weeks ago, the USB port to the right side stopped working completely. And just today i noticed the USB port at the back has also stopped working. I now only have the left side port working and fear that may seize to work soon.
DELL-Vikram M
1.1K Posts
0
March 11th, 2013 20:00
Hi adawi2010,
Have you made any hardware or software changes to your system? Your system has two 3.0 USB ports on the right side and on the back of the system. The one which is working currently is a USB 2.0 port. There could be a possibility that the USB 3.0 driver needs to be updated. I will recommend you to install USB 3.0 driver on your system. Here is the link: http://dell.to/XprBL2 (Compatible with Windows 7/Vista-32 bit/XP)
Below drivers are compatible with Windows 7/Vista-32 bit/XP:
Intel HM 67 Express Chipset Family: http://dell.to/15wLWjk
Intel Management Engine Interface: http://dell.to/YTODFu
USB 3.0: http://dell.to/XprBL2
Card reader: http://dell.to/Zqlp1Z
Restart the system after installing all the above mentioned drivers. Keep me posted. Please reply for any further questions.
P2modern
3 Posts
0
May 13th, 2013 00:00
Dear plamenpekov,
Your first link is currently unavailable. Is there any other way to download it?
sidd12
1 Message
0
May 16th, 2013 09:00
Hi Royan,
I have the same problem with my DELL Inspiron N5110. I did everything you said above but it still doesnt work. The chipest driver was updated successfully but it made no difference. I also removed the ' USB root hubs ' but still no difference.
Please advice
Thanks, Sid
micsamy
1 Message
0
May 17th, 2013 21:00
Er. Ritesh Mish
1 Message
0
June 13th, 2013 05:00
i bought a dell 5110 but 2 month ago ,the usb port are not work of the rigt side and at a back of the laptop .and when i go to the device manager then where yello sign are avilable on the universal computer. pls help me
la2lo2a
2 Posts
0
July 11th, 2013 07:00
i have the same problem without the yellow error icon . what should i do ??
la2lo2a
2 Posts
0
July 11th, 2013 07:00
yes