Start a Conversation

Solved!

Go to Solution

238078

July 16th, 2019 17:00

Area-51m, Intel Optane memory pinning

Hello all,

I would like to get a solution to this error on Windows 10 with version 1903: 

Intel Optane(tm) Memory Pinning : can not load the file DLL ´iaStorAfsServiceApi.dll´ : Can not find the specified module. ( Exception HRESULT : 0x8007007E).

Any help ?

Thanks !

Salvador

1 Rookie

 • 

2 Posts

August 29th, 2019 17:00

Are you sure this doesn't disable some hardware (eg the SSD)? 

 

1 Message

August 30th, 2019 16:00

Thanks so much for sharing this fix.  Tried to do the repair by downloading it from Dell - didn't work.  Uninstall worked perfectly.

August 31st, 2019 12:00

Worked for me too! Thanks so much for the solution. The error message was driving me nuts!

1 Message

September 2nd, 2019 16:00

Removed Intel Optane memory Pinning, seems to have solved problem.

Happy days

September 2nd, 2019 20:00

Thank you so much; worked like a charm.

September 13th, 2019 05:00

Excellent!  Worked perfectly on my Dell AIO 8th Gen i7.
Thank you!

1 Message

September 14th, 2019 13:00

I had the same error. Instead of uninstalling the "Intel Optane Pinning Explorer Extensions" under "Add and Remove Programs," I just did a "Modify." After that I could right-click any folder without a problem. I rebooted anyway and still no problems. As an alternative I might have reinstalled this Intel driver, and maybe others, using the download from the Dell website for my service tag. 

1 Message

September 18th, 2019 03:00

I did a modify, I restarted the pc and there is no problem when I right-click any folder.

Thank you.

1 Message

September 20th, 2019 18:00

to mister @Perfectcritic 

i have the same exact issue over here, but what if your solution doesn't work? I mean, if i uninstall the Intel Optane Extensions, and it turns out that the problem isn't there, will there be any other new issues for that matter?

9 Legend

 • 

47K Posts

September 23rd, 2019 07:00

There is an Issue with 1903 and INTEL RST.

Intel Optane(tm) Memory Pinning : can not load the file DLL ´iaStorAfsServiceApi.dll´ :

Can not find the specified module. ( Exception HRESULT : 0x8007007E).

Systems running driver version 15.9.x, 16.0.x, 16.5.x, or 16.7.x should update to the latest version.

The Intel® Rapid Storage Technology (Intel® RST) Driver 17.5.2.1024

Available Downloads

SetupRST.exe

Windows 10, 32-bit*
Windows 10, 64-bit*
Windows Server 2016*

Language: English

Size: 22.16 MB

MD5: 5f8ed0535211826afec73f9c3198c6aa

 

SetupOptaneMemory.exe

Windows 10, 64-bit*

Language: English

Size: 73.07 MB

MD5: 456a48399e583622aded654ac59690bb

 

f6flpy-x64.zip

Windows 10, 64-bit*

Language: English

Size: 4 MB

MD5: f323e7558553d7268a2b0724e74b5e68

 

Very OLD Versions

September 23rd, 2019 16:00

@oceoksagi 

As far as this issue is concerned if your laptop or desktop device components doesn't support Intel Octane Memory and you are facing the issue as I mentioned here then uninstalling will get rid of the issue. There should not be any issue with Intel memory optanes if you have downloaded Windows 10, version 1903 update

September 29th, 2019 04:00

I removed it, I'll be back if it didn't work.  I suspect it will. THANKS!

1 Message

October 4th, 2019 10:00

Thank you Sir

Sang Luu

17 Posts

October 10th, 2019 00:00

Solved for XPS 15 9517, thanks

1 Message

October 10th, 2019 08:00

Hi, I had exactly the same problem after updating of the last Dell drivers. Now I have removed the Intel Optane app, which was installed with the same date and time as the driver and and my system works OK.

Your advice helped me a lot. Great! Many thanks

No Events found!

Top