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Alienware Aurora R13
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How to Set up Dual Monitors or Multiple Monitors in Windows
Learn how to set up dual or multiple monitors in Windows, adjust dual screen settings, and configure up dual or multiple monitors for better productivity, in Windows 11 and Windows 10.
Updated MARCH 14, 2025
ID: 000134286
Keyboard Troubleshooting and Usage: The Definitive Guide
See the Suggested Quick Fixes for a desktop or laptop keyboard not working and the keyboard troubleshooting sections for help with resolving your keyboard issues.
Updated MARCH 14, 2025
ID: 000131432
DSA-2024-282: Security Update for Dell Client Platform for an OpenSSL Vulnerability
Dell Client Platform remediation is available for an OpenSSL vulnerability that could be exploited by malicious users to compromise the affected system.
Updated FEBRUARY 25, 2025
ID: 000226216
DSA-2025-002: Security Update for Dell Client Platform for Intel System Security Report and System Resources Defense Firmware Advisory
Dell Client Platform remediation is available for multiple vulnerabilities in Intel® System Security Report and System Resources Defense firmware that could be exploited by malicious users to compromise the affected system.
Updated FEBRUARY 25, 2025
ID: 000236851
DSA-2025-005: Security Update for Dell Client Platform for Intel Platform Update - February 2025.1 Advisories
Dell Client Platform remediation is available for multiple vulnerabilities addressed in Intel Platform Update - February 2025.1 advisories that could be exploited by malicious users to compromise the affected system.
Updated FEBRUARY 25, 2025
ID: 000239036
Resolving the "preparing to install" Alienware Command Center Install error
Information on how to resolve the "preparing to install" Alienware Command Center Install error
Updated FEBRUARY 19, 2025
ID: 000179280
How to Fix Alienware Overheating or Random Shut down Issues
Resolve overheating and random shutdown issues on your Alienware computer. Know troubleshooting steps, including ventilation tips, BIOS updates, and keep your computer running smoothly.
Updated FEBRUARY 19, 2025
ID: 000179093
BIOS Update Error or Update Gets Stuck After Windows January 2025 Update
This article provides information about a BIOS update error or gets stuck on computers running Windows January 2025 updates or later.
Updated FEBRUARY 18, 2025
ID: 000275742
Desktops with NVIDIA GeForce Graphics Card Encounter Blue Screen Errors
This article provides information about a blue screen error seen on Dell desktops with NVIDIA GeForce Graphics cards installed.
Updated FEBRUARY 17, 2025
ID: 000222850
DSA-2025-006: Security Update for Dell Client Platform for Intel PROSet/Wireless Wi-Fi and Killer Wi-Fi Software Advisory
Dell Client Platform remediation is available for multiple vulnerabilities in Intel PROSet/Wireless Wi-Fi and Killer Wi-Fi software that could be exploited by malicious users to compromise the affected system.
Updated FEBRUARY 11, 2025
ID: 000239038
How To Resolve the 'There are currently no power options available' Error
The following guide provides information about resolving a Windows operating system on-screen error. You see the power error: 'There are currently no power options available.'
Updated FEBRUARY 11, 2025
ID: 000215524
DSA-2024-373: Security Update for Dell Client Platform for 2024.4 IPU, Intel Processor Advisory
Dell Client Platform remediation is available for a vulnerability in Intel Processor that could be exploited by malicious users to compromise the affected system.
Updated FEBRUARY 11, 2025
ID: 000228140
DSA-2025-003: Security Update for Dell Client Platform for Intel Chipset Software Installation Utility Advisory
Dell Client Platform remediation is available for a vulnerability in Intel Chipset Software Installation Utility that could be exploited by malicious users to compromise the affected system.
Updated FEBRUARY 11, 2025
ID: 000236855
Blank Game Library in Alienware Command Center 6.x when using Steam
The following article provides information about problems with the games library in Alienware Command Center (AWCC) 6.3.7.0 and 6.4.15.0 when using the latest version of Steam.
Updated FEBRUARY 11, 2025
ID: 000228624
Dell Products: How to Create a Support Request Online for Your, In-warranty Dell Product
This article explains the procedure to open a Service request using the Dell support page.
Updated FEBRUARY 05, 2025
ID: 000132371
DSA-2024-296: Security Update for Dell Client Platform for an NVIDIA® GPU Display Driver Vulnerability
Dell Client Platform remediation is available for an NVIDIA® GPU Display Driver vulnerability that could be exploited by malicious users to compromise the affected systems.
Updated JANUARY 17, 2025
ID: 000226443
DSA-2024-401: Security Update for Dell Client Platform for Multiple NVIDIA GPU Display Driver Vulnerabilities
Dell Client Platform remediation is available for multiple NVIDIA GPU Display Driver vulnerabilities that could be exploited by malicious users to compromise the affected systems.
Updated JANUARY 17, 2025
ID: 000228639
DSA-2024-203: Security Update for Dell Client Platform for NVIDIA® GPU Display Driver Vulnerabilities
Dell Client Platform remediation is available for NVIDIA® GPU Display Driver vulnerabilities that could be exploited by malicious users to compromise the affected systems.
Updated JANUARY 16, 2025
ID: 000224676
NVIDIA Control Panel not Available After Windows Reinstallation on Alienware Systems
This article provides information about NVIDIA Control Panel not Available After Windows Reinstallation on Alienware Systems.
Updated DECEMBER 20, 2024
ID: 000178222
DSA-2024-372: Security Update for Dell Client Platform for an AMD Graphics HIP SDK Incorrect Default Permissions Vulnerability
Dell Client Platform remediation is available for an AMD Graphics HIP SDK Incorrect Default Permissions Vulnerability that could be exploited by malicious users to compromise the affected systems.
Updated DECEMBER 12, 2024
ID: 000228079
DSA-2024-243: Security Update for Dell Client Platform for Intel® Platform Update 2024.3 Advisories
Dell Client Platform BIOS remediation is available for multiple vulnerabilities addressed in Intel® Platform Update 2024.3 Advisories that could be exploited by malicious users to compromise the affected system.
Updated NOVEMBER 20, 2024
ID: 000225475
DSA-2024-281: Security Update for Dell Client Platform for Multiple OpenSSL Vulnerabilities
Dell Client Platform remediation is available for multiple OpenSSL vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated NOVEMBER 20, 2024
ID: 000226215
DSA-2024-272: Security Update for Dell Client Platform for Intel® PROSet/Wireless WiFi and Intel® Wireless Software Advisories Vulnerabilities
Dell Client Platform remediation is available for multiple vulnerabilities within Intel® PROSet/Wireless WiFi and Intel® Wireless Software that could be exploited by malicious users to compromise the affected system.
Updated NOVEMBER 12, 2024
ID: 000226011
Game Profiles Disappears in Alienware Command Center for Some Games
This article provides information about Alienware Command Center (AWCC) game profiles disappearing after game updates.
Updated NOVEMBER 06, 2024
ID: 000245282
Power Supply Fan stops spinning during Power ON and Diagnostics mode
The power supply fan on select Dell computers may not spin up during boot or diagnostics.
Updated NOVEMBER 05, 2024
ID: 000141890
DSA-2024-354: Security Update for a Dell Client Platform BIOS for a Use of Default Cryptographic Key Vulnerability
Dell Client Platform BIOS remediation is available for a Use of Default Cryptographic Key vulnerability that could be exploited by malicious users to compromise the affected system.
Updated OCTOBER 24, 2024
ID: 000227594
Unable to Output Video to Monitors During POST with DP Connection on Alienware Desktops
This article provides the steps to troubleshoot when RTX 3060/3070/3080/3090 series Graphics Card does not output video to AW2721D/AW2521H monitors during Power-On Self-Test (POST) with DisplayPort (DP connection on Alienware desktop computers.
Updated OCTOBER 16, 2024
ID: 000190702
Alienware Aurora R13 and Aurora R14 Support Windows 11 Only
This article provides information about the Alienware Aurora R13 and Aurora R14. The systems are designed for Windows 11 only and do not support Windows 10.
Updated OCTOBER 10, 2024
ID: 000197013
Select Alienware Aurora R13, Aurora Ryzen R14, and XPS 8950 Computers Ship with a Card Extension Holder and Bracket
Specific video card configurations include the extension holder bracket and middle bracket for Alienware Aurora R13, Aurora Ryzen R14, and XPS 8950 desktop computers.
Updated SEPTEMBER 30, 2024
ID: 000196572
Maximizing your Gaming Performance
Boost your gaming performance with this guide from Dell. Learn about optimizing your settings, installing new components, and overclocking.
Updated SEPTEMBER 26, 2024
ID: 000123108
DSA-2024-231: Security Update for Dell Client Platform for Intel® Platform Update 2024.2 Advisories
Dell Client Platform remediation is available for multiple vulnerabilities in Intel® Processor Stream Cache and Intel® Core™ Ultra Processor Stream Cache that could be exploited by malicious users to compromise the affected system.
Updated SEPTEMBER 24, 2024
ID: 000225291
DSA-2024-259: Security Update for Dell Client Platform for a Realtek Wi-Fi and Bluetooth Driver Vulnerability
Dell Client Platform remediation is available for a Realtek Wi-Fi and Bluetooth Driver vulnerability that could be exploited by malicious users to compromise the affected system.
Updated SEPTEMBER 19, 2024
ID: 000225775
DSA-2024-068: Security Update for Dell Client Platform for Multiple AMI UEFI BIOS Vulnerabilities
Dell Client Platform remediation is available for multiple AMI UEFI BIOS vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated SEPTEMBER 16, 2024
ID: 000221834
DSA-2024-124: Security Update for Dell Client Platform BIOS for Multiple Improper Input Validation Vulnerabilities
Dell Client Platform BIOS remediation is available for multiple Improper Input Validation vulnerabilities in an externally developed component that could be exploited by malicious users to compromise the affected system.
Updated AUGUST 30, 2024
ID: 000223439
DSA-2024-125: Security Update for Dell Client Platform BIOS for an Improper Input Validation Vulnerability
Dell Client Platform BIOS remediation is available for an Improper Input Validation Vulnerability in an externally developed component that could be exploited by malicious users to compromise the affected system.
Updated AUGUST 30, 2024
ID: 000223440
DSA-2024-249: Security Update for Dell Client Platform for AMD Graphics Driver Vulnerabilities – August 2024
Dell Client Platform remediation is available for AMD Graphics Driver Vulnerabilities that could be exploited by malicious users to compromise the affected systems.
Updated AUGUST 29, 2024
ID: 000225654
DSA-2024-113: Security Update for Dell Client Platform for Intel® Processor and Intel® Core Ultra Processor Advisories
Dell Client Platform remediation is available for vulnerabilities in Intel® Processor and Intel® Core Ultra Processor that could be exploited by malicious users to compromise the affected system.
Updated AUGUST 20, 2024
ID: 000222726
Alienware Pro Wireless Gaming Keyboard and Alienware Pro Wireless Gaming Mouse Not Detected in Alienware Command Center
Learn what to do if the Alienware Pro Wireless Gaming Keyboard and Alienware Pro Wireless Gaming Mouse are not detected in Alienware Command Center (AWCC).
Updated AUGUST 07, 2024
ID: 000220936
No video using the NVIDIA RTX 3000 series card on HDMI to a 4K Display
The following article provides information about a no video issue reported on Alienware and Precision desktops. This is only seen if an add-in graphics card from the NVIDIA RTX 3000 series is connected through High-Definition Multimedia Interface (HDMI) to a 4K display.
Updated AUGUST 01, 2024
ID: 000184435
No Video from USB Type-C Port on an Alienware or XPS
Learn about what to do when a USB Type-C port and cable are not providing video output on an Alienware or Dell XPS desktop.
Updated JULY 24, 2024
ID: 000143744
Alienware Update (AU) Tool Fail to Upgrade BIOS on Computers Having BIOS Admin Password Configured
This article provides information about how to enable BIOS Upgrade through Alienware Update (AU) tool.
Updated JULY 02, 2024
ID: 000206454
DSA-2024-114: Security Update for Dell Client Platform for Intel PROSet/Wireless WiFi and Bluetooth Advisory
Dell Client Platform remediation is available for multiple vulnerabilities in Intel® PROSet/Wireless WiFi and Bluetooth® drivers that could be exploited by malicious users to compromise the affected system.
Updated JUNE 18, 2024
ID: 000222725
DSA-2024-067: Security Update for Dell Client Platform BIOS for an Improper Input Validation Vulnerability
Dell Client Platform BIOS remediation is available for an Improper Input Validation Vulnerability in an externally developed component that could be exploited by malicious users to compromise the affected system.
Updated JUNE 18, 2024
ID: 000221745
DSA-2023-435: Security Update for Dell Client Platform for TianoCore EDK2 Vulnerability
Dell Client Platform remediation is available for an TianoCore EDK2 Vulnerability that could be exploited by malicious users to compromise the affected systems.
Updated MAY 31, 2024
ID: 000219724
DSA-2024-036: Security Update for Dell Platform BIOS Multiple Third-Party Component Vulnerabilities
Dell Platform BIOS remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated MAY 22, 2024
ID: 000220797
New Dell Computers Only Support Windows 11 But Were Sold With Windows 10
Information about new Dell computers that only support Windows 11 and are not validated for Windows 10 support.
Updated MAY 21, 2024
ID: 000200291
DSA-2024-045: Security Update for Dell Client Platform for multiple NVIDIA GPU Display Driver Vulnerabilities
Dell Client Platform remediation is available for multiple NVIDIA GPU Display Driver vulnerabilities that could be exploited by malicious users to compromise the affected systems.
Updated MAY 14, 2024
ID: 000222538
DSA-2023-449: Security Update for Dell Client Platform for Intel® BIOS Guard and PPAM Firmware Advisory
Dell Client Platform remediation is available for multiple vulnerabilities in Intel® BIOS Guard and PPAM Firmware that could be exploited by malicious users to compromise the affected system.
Updated MAY 14, 2024
ID: 000219969
DSA-2023-383: Security Update for Dell Client Platform NVIDIA® GPU Display Driver Vulnerabilities
Dell Client Platform remediation is available for NVIDIA® GPU Display Driver Vulnerabilities that could be exploited by malicious users to compromise the affected systems.
Updated MAY 03, 2024
ID: 000219322
DSA-2023-344: Security Update for Dell Client BIOS Multiple Tianocore EDK2 Vulnerabilities
Dell Client BIOS remediation is available for multiple Tianocore EDK2 vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated APRIL 17, 2024
ID: 000217986
DSA-2023-364: Security Update for Dell Client BIOS for Intel Platform Update 2024.1 Advisories
Dell Client BIOS remediation is available for multiple security vulnerabilities disclosed in Intel IPU 2024.1 that may be exploited by malicious users to compromise the affected system.
Updated APRIL 17, 2024
ID: 000217983
DSA-2023-191: Security Update for Dell Client BIOS Tianocore EDK2 Vulnerabilities
Dell Client BIOS and Dell Precision Rack BIOS remediation is available for multiple Tianocore EDK2 vulnerabilities that may be exploited by malicious users to compromise the affected system.
Updated APRIL 17, 2024
ID: 000215643
DSA-2023-359: Security Update for 2024.1 IPU OOB - Intel Processor Advisory
Dell Client Platform remediation is available for 2024.1 IPU OOB - Intel Processor Advisory that may be exploited by malicious users to compromise the affected system.
Updated APRIL 15, 2024
ID: 000217957
DSA-2023-345: Security Update for an Intel Chipset Device Software Advisory
Dell Client Platform remediation is available for Intel chipset device software vulnerabilities that may be exploited by malicious users to compromise the affected system.
Updated FEBRUARY 20, 2024
ID: 000217774
DSA-2023-334: Security Update for Dell Client Platform for Intel PROSet/Wireless and Intel Killer Wi-Fi Software Advisory
Dell Client Platform remediation is available for multiple vulnerabilities in Intel PROSet/Wireless and Intel Killer Wi-Fi Software that could be exploited by malicious users to compromise the affected system.
Updated FEBRUARY 20, 2024
ID: 000217644
DSA-2022-248: Dell Client BIOS Security Update
Dell Client Commercial remediation is available for multiple vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated FEBRUARY 12, 2024
ID: 000203758
DSA-2023-161: Security Update for an AMI UEFI BIOS Vulnerability
Dell Client Platform remediation is available for an AMI UEFI BIOS vulnerability that could be exploited by malicious users to compromise the affected system.
Updated DECEMBER 20, 2023
ID: 000213033
DSA-2023-318: Security Update for Dell Client Platform AMD Graphics Driver Vulnerabilities
Dell Client Platform remediation is available for AMD Graphics Driver vulnerabilities that could be exploited by malicious users to compromise the affected systems.
Updated DECEMBER 19, 2023
ID: 000217077
DSA-2023-180: Security Update for Intel Product Update 2023.3 Advisories
Dell Client BIOS remediation is available for an Intel Product Update 2023.3 Advisories that could be exploited by malicious users to compromise the affected system.
Updated DECEMBER 14, 2023
ID: 000216234
DSA-2023-335: Security Update for an Intel Optane SSD and Intel Optane SSD DC Firmware Advisory
Dell Client Platform remediation is available for Intel SSD firmware vulnerabilities that may be exploited by malicious users to compromise the affected system.
Updated NOVEMBER 14, 2023
ID: 000217698
DSA-2023-211: Dell Client Platform Security Update for NVIDIA® GPU Display Driver Vulnerabilities
Dell Client Platform remediation is available for NVIDIA GPU Display Driver Vulnerabilities that could be exploited by malicious users to compromise the affected system are addressed in Security Bulletin: NVIDIA GPU Display Driver – June 2023.
Updated OCTOBER 18, 2023
ID: 000215125
DSA-2023-099: Dell Client BIOS Security Update for Multiple Improper Input Validation Vulnerabilities
Dell Client BIOS remediations are available for multiple improper input validation vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated SEPTEMBER 20, 2023
ID: 000212204
Resizable Bar and Smart Access Memory Support for Alienware and XPS Desktop Computers
The following article describes the support for Nvidia’s Resizable BAR technology and AMD’s Smart Access Memory (SAM) technology on Alienware and XPS Desktop computers.
Updated SEPTEMBER 11, 2023
ID: 000189668
DSA-2023-095: Dell Client BIOS Security Update for a Buffer Underflow Vulnerability
Dell Client BIOS remediation is available for a buffer underflow vulnerability that could be exploited by malicious users to compromise the affected system.
Updated JULY 19, 2023
ID: 000212223
DSA-2023-049: Dell Client Platform Security Update for Multiple Intel 2023.1 IPU Vulnerabilities
Dell Client Consumer and Commercial platform remediation is available for multiple security vulnerabilities that may be exploited by malicious users to compromise the affected systems.
Updated APRIL 17, 2023
ID: 000208395
DSA-2022-339: Dell Client Security Update for a Dell Client BIOS Vulnerability
Dell Client Consumer platform remediation is available for a Dell Client BIOS vulnerability that may be exploited by malicious users to compromise the affected systems.
Updated FEBRUARY 02, 2023
ID: 000206038
DSA-2022-312: Dell Client Security Update for Intel November 2022.3 IPU Vulnerabilities
Dell Client Consumer and Commercial platform remediation is available for these vulnerabilities that may be exploited by malicious users to compromise the affected systems.
Updated JANUARY 11, 2023
ID: 000205135
DSA-2022-316: Dell Client Security Update for a Realtek High Definition Audio Driver Vulnerability
Dell Client Consumer platform remediation is available for Realtek High Definition Audio Driver vulnerability that may be exploited by malicious users to compromise the affected systems.
Updated DECEMBER 19, 2022
ID: 000205721
DSA-2022-277: Dell Client Platform Security BIOS Update for OpenSSL Vulnerability
Dell Client Consumer and Commercial platform remediation is available for this vulnerability that may be exploited by malicious users to compromise the affected systems.
Updated DECEMBER 07, 2022
ID: 000205718
DSA-2022-238: Dell Client BIOS Security Update for Multiple Tianocore EDK2 Vulnerabilities
Dell Client Consumer and Commercial platform remediation is available for these vulnerabilities that may be exploited by malicious users to compromise the affected systems.
Updated OCTOBER 20, 2022
ID: 000202475
DSA-2022-225: Dell Client Platform Security BIOS Update for OpenSSL Vulnerabilities
Dell Client Consumer and Commercial platform remediation is available for these vulnerabilities that may be exploited by malicious users to compromise one or more affected systems.
Updated OCTOBER 05, 2022
ID: 000202323
DSA-2022-223: Dell Client Security Update for AMD Vulnerabilities May 2022
Dell Client Consumer and Commercial platform remediation is available for these vulnerabilities that could be exploited by malicious users to compromise the affected system(s).
Updated SEPTEMBER 30, 2022
ID: 000202207
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