跳至主要內容
  • 簡單快速地下訂單
  • 檢視訂單及追蹤商品運送狀態
  • 建立並存取您的產品清單

Interposer Card Only Detects One Solid State Drive (SSD)

摘要: Some PCIe M.2 Solid State Drives (SSD) fail detection when installed on Multi-SSD interposer cards. This issue has been observed on a Dell Precision Workstation after the interposer card was installed in the system by the system user. ...

本文章適用於 本文章不適用於 本文無關於任何特定產品。 本文未識別所有產品版本。

症狀

Some PCIe M.2 Solid State Drives (SSD) fail detection when installed on Multi-SSD interposer cards. This issue has been observed on a Dell Precision Workstation after the interposer card was installed in the system by the system user. Only a single SSD drive was detected.

SLN301728_en_US__1PCIe-Interposer
 


原因

This issue is caused by which slot the interposer card is installed in. The Precision Tower 5810, 7810, 7910 systems are equipped with multiple PCIe slots that will accept x16 PCIe form factor cards, however some of these PCIe slots are wired as PCIe x4, not PCIe x16.
If the slot is wired as PCIe x4, then only one SSD on the interposer card will be detected.

解析度

Move the interposer card to a true x16 PCIe slot.
 
Note: PCIe SSD M.2 Interposer cards installed by Dell from the factory are installed in x16 wired PCIe slot.

受影響的產品

Precision Rack 7910, Precision Tower 5810, Dell Precision Tower 7810, Precision Tower 7910
文章屬性
文章編號: 000137329
文章類型: Solution
上次修改時間: 30 9月 2021
版本:  4
向其他 Dell 使用者尋求您問題的答案
支援服務
檢查您的裝置是否在支援服務的涵蓋範圍內。