Windows 11 and 10: Touchscreen Functionality Issues With Multiple Touch Displays

Do you have issues adding touch-enabled screens to computers already setup with touch?

This article helps with when you want to connect a second Touch Display to a Touch-based device that is already set up with a Touch Monitor. (For example: Laptops, an all in one Touch Desktop, or a Desktop connected to a touch-based monitor.)

This can cause a mismatch in Touch-enabled computers.

Touch Monitors are shipped with USB Cables. The operating system sees two displays and two touch panels. It does not necessarily associate the touch panels with the displays that they are integrated on. This means that the touch functionality may not work as designed.

In Windows 11 and Windows 10 follow these steps to resolve this problem:

1. Ensure that the external display is in Extended Mode (To select Extended Mode, press the Windows Key + P together simultaneously)

2. In Desktop Mode, click the Start Menu (Windows key), choose Settings and then Control Panel

3. Select View by Large Icons, choose Tablet PC Settings, and select Setup

4. Both screens have a white background and the primary display shows the text Touch this screen to identify it as the touch screen and If this is not the Tablet PC screen, press Enter to move to the next screen. To close the tool, press the Esc Key

5. Touch the same screen once

6. You see a white screen with the following instruction Press the Enter key to go to the next step to complete your configuration

7. Press Enter to synchronize the first touch with the first display

8. Repeat Steps 4 to 7 to synchronize the second display

9. The dual touch screen displays are now set up for use