Gå vidare till huvudinnehållet
Logga ut

Välkommen till Dell

Mitt konto
  • Lägg beställningar snabbt och enkelt
  • Visa beställningar och kontrollera leveransstatus
  • Skapa och kom åt en lista över dina produkter
Logga in Skapa ett konto Premier-inloggning Partner Program-inloggning
Kontakta oss

Dina kundvagnar på Dell.com

Upgrading Dell Security Management Server Virtual Appears to Stop Responding

Sammanfattning: A Dell Security Management Server Virtual upgrade may appear to stop responding during a GRUB update.

Den här artikeln gäller för   Den här artikeln gäller inte för 
Kolla in resurser för

Symptom

Upgrading Dell Security Management Server Virtual may fail due to a migration that appears to stop responding.

Affected Products:

Dell Security Management Server Virtual

Dell Security Management Server Virtual requires end-user input to upgrade to a new version (v2) of Grand Unified Bootloader (GRUB). During the upgrade process, Dell Security Management Server Virtual may appear to stop responding on Setting up grub-pc.

Dell Security Management Server Virtual appearing unresponsive
Figure 1: Dell Security Management Server Virtual appearing unresponsive

Orsak

Not applicable.

Upplösning

To resolve this issue:

Press Enter after the Setting up grub-pc message appears to proceed with the GRUB v2 update and allow the Dell Security Management Server Virtual v10.0 upgrade to continue.

Note: Do not press any keys other than Enter while the grub-pc package is installing the GRUB v2 update.

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

Berörda produkter

Dell Encryption