How to Download and Install Dell Digital Delivery

Dell Digital Delivery (DDD) enables a user to download and install software that was purchased with their Dell computer.

Dell Digital Delivery is already installed on any Dell Windows laptop or tower that is shipped from the factory. The software must be reinstalled if Windows 10 is reinstalled.

Before proceeding, ensure that you have:

• Administrator rights to the computer you are working on.
• An active Internet connection is needed.

Steps to download and install Dell Digital Delivery

1. In a web browser, go to https://www.dell.com/support/home.

2. Under Search Support, enter your Service Tag and then press Search (Figure.1 English Only.)

   

   (Figure.1 Search support)

3. Click Drivers & Downloads.

4. Expand Find Drivers (Figure.2 English Only.)

   

   (Figure.2 Expand Find Drivers)

5. Under Keyword, type Dell Digital Delivery and then press Enter

6. Click Download to the right of Dell/Alienware Digital Delivery Application.

7. Go to the location of the download and then double-click Dell-Alienware-Digital-Delivery-Application-[VERSION].exe.

8. Does a User Account Control (UAC) prompt appear?

   • If so, click Yes.

   • If it does not, go to the next step.

9. In the Dell Update Package, click INSTALL (Figure.3 English Only.)

   

   (Figure.3 Software install)

10. After a successful install, click CLOSE (Figure.4 English Only.)

    

    (Figure.4 Close install)

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