Alienware Command Center Add-ons Installation Fails

When you download and install the Alienware Command Center from the Microsoft Store, all add-ons (Alien FX, OC Controls, etc.) are not installed correctly.

After you open Alienware Command Center, you will get a prompt about the missing add-ons. This prompt asks you for your Microsoft Store credentials, and after entering your information, the download will fail.

Microsoft made changes in the new Windows 10 builds that affects how the add-ons are downloaded, and this causes that add-ons installation to fail.

Supported Systems: Alienware and  G-Series systems with Alienware Command Center Version 5.2 or higher

Cause information is not available.

To solve this issue download and install Alienware Command Center from Dell Drivers & Downloads Page

• Go to Dell Drivers & Downloads Page
• Enter your Service Tag or click Detect PC. You can also click Browse all product to select your computer model manually
• Look for Alienware Command Center Application from the list and click Download
• Choose a location to save the file and click Save
• Locate the downloaded file and double click on it
• Follow the On-Screen instructions

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