DELL EMC OpenManage Integration With Microsoft Windows Admin Center (OMIMSWAC) fails to query host information

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Description

Dell EMC OpenManage Integration with Microsoft Windows Admin Center is an extension for Microsoft Windows Admin Center (OMIMSWAC). Microsoft Admin Center is a lightweight, browser-based application that provides deep health and status information for individual servers. This simplifies the tasks of IT administrators by remotely managing PowerEdge servers and clusters throughout their life cycle. More information is available here.

 

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Issue Identification

Dell EMC has encountered the below error messages whilst configuring OMIMSWAC, in particular, whilst querying Host.

Error 1:


Error 2:


Error 3:

 
 

 

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Solution

To fix the issue, please follow the instructions in this section, which correspond to the particular error shown during configuration.

Error 1 - This Error is observered if the IPMI Service is not running on remote host. It can be resolved by following the instructions below:

• Run PowerShell Command to check if the IMPI Service is running or not, try to start service.

• If the Service fails to start, please check the status of the IPMI Driver in the Device Manager System Devices:

• To fix Driver issue download latest chipset driver available in support.dell.com.
• Insall Chipset drivers and reboot Host.
• After Host reboot is completed, In Windows Admin Center Console Select the Host and click on "Manage As".
• Provide credentials of Server Administrator or Cluster Administrator accounts.
• Click on "Continue".
• Select Host and Click on "Connect" to open Server Overview.
• Check Host Status from the DELL EMC OperManage Integration.

Error 2 - This is observed if the Execution policy is not set to "Remote Signed". It can be resolved by following the instructions below:
   

•  Check and enable Execution Policy

• After enabling Execution policy, In Windows Admin Center Console Select Host and click on "Manage As"
• Provide credentials of Server Administrator or Cluster Administrator accounts.
• Click on "Continue".
• Select Host and Click on "Connect" to open Server Overview.
• Check Host Status from DELL EMC OperManage Integration.

Error 3 - This is observed while providing "DELL EMC System Update Location" and "Inventory Collection location" Path in Update Tools and performing a "Test Connection". It can be resolved by following the instructions below:

• To fix Error provide Complete path including File name of Dell System Update script.

 \\HostName or "IP Address\FolderPath\DSUFilename.exe"

• Inventory collection location path should also include the file name

\\HostName or "IP Address\FolderPath\ICFFileName.exe"

Username Should include Domain (domain\username)

 

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Further Information

Further information pertaining to the installation and general use of OMIMSWAC can be found below:

• Dell EMC OpenManage Integration Version 1.0.0 with Microsoft Windows Admin Center Installation Guide: https://topics-cdn.dell.com/pdf/openmanage-integration-microsoft-windows-admin-center_install-guide_en-us.pdf
• Dell EMC OpenManage Integration Version 1.0.0 with Microsoft Windows Admin Center User Guide: https://topics-cdn.dell.com/pdf/openmanage-integration-microsoft-windows-admin-center_users-guide_en-us.pdf

 

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