How to Roll Back a Device Driver on a Dell System Using Windows

In some rare instances, a device can become unstable or stop functioning correctly when the device driver is updated.

Driver rollback feature in Microsoft Windows helps restore the device driver to a previous version. This helps avoid potential conflicts or issues with the new driver that is installed on the computer.

Driver issues can occur if the driver is corrupt or if another device driver is in conflicting with the updated version.

To roll back a device driver to a previous working version, follow these steps:

1. Press the Windows + R key on the keyboard.

2. In the Run dialog box, type devmgmt.msc and press Enter.

3. In the Device Manager window, right-click the suspected driver name and select Properties.

   
   Figure 1: Screenshot of Windows Device Manager. Right-click the device to access more menu options.

4. The device driver that has stopped functioning may be displayed in the Device Manager with an exclamation mark or a red cross. See the Dell knowledge base article Drivers and Downloads FAQs for troubleshooting device manager errors.

5. Go to the Driver tab and click Roll Back Driver.

   
   Figure 2: Roll back button in the device properties window.

   NOTE: If the rollback driver button is not available (disabled), it indicates that a previous version of the driver is not available on the computer. Uninstall the driver and install the latest version from Dell Drivers & downloads website.

6. Restart the computer.

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• Advanced Driver Restore Using Dell Command Update
• How to Download and Install Dell Drivers
• How to Automatically Download and Install Drivers on a Dell Computer
• Drivers and Downloads FAQs