How to Identify the Version of Dell Digital Delivery
Sommaire: This article discusses how to verify the Dell Digital Delivery product version.
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Instructions
Affected Products:
- Dell Digital Delivery
Affected Operating Systems:
- Windows 8.1
- Windows 10
- Windows 11
Dell Digital Delivery provides quick access to software licenses purchased with Dell Windows consumer and commercial computers.
Versioning of Dell Digital Delivery may be needed for:
- Installing the product
- Troubleshooting the product
- Uninstalling the product
To identify the version:
- Right-click the Windows Taskbar and then select Task Manager.
Figure 1: (English Only) Task Manager
Note: For Windows 11, reference How to Launch the Windows 11 Task Manager.
- Right-click either:
- Legacy: Dell Digital Delivery Windows Services and then Properties
- Modern:
Dell.D3.WinSvcand then Properties
| Legacy | Modern |
|---|---|
 Figure 2: (English Only) Legacy Dell Digital Delivery Windows services properties |
 Figure 3: (English Only) Modern Dell.D3.WinSvc properties |
- In the properties pane, go to the Details tab and then document the Product version.
| Legacy | Modern |
|---|---|
 Figure 4: (English Only) Legacy DeliveryService properties |
 Figure 5: (English Only) Modern Dell.D3.WinSvc properties |
Note: The Product version in the screenshots may differ from your environment.
- Close Task Manager
- Right-click the Windows Start Menu and then click Apps & features.
Figure 6: (English Only) Apps & features
- In Apps and features, document the product version for either:
- Legacy: Dell Digital Delivery
- Modern: Dell Digital Delivery Services
| Legacy | Modern |
|---|---|
 Figure 7: (English Only) Legacy Dell Digital Delivery |
 Figure 8: (English Only) Modern Dell Digital Delivery Services |
Warning:
- If a version mismatch occurs between service (step 3) and application (step 6), then:
- Uninstall Dell Digital Delivery.
- Install Dell Digital Delivery. More information reference How to Download and Install Dell Digital Delivery.
Propriétés de l’article
Numéro d’article: 000195915
Type d’article: How To
Dernière modification: 09 févr. 2024
Version: 4
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