This article provides the steps to determine the factory installed Operating System of your Dell system.
Dell provides technical support for the Factory Installed operating system according to the service agreement of the system.
You can determine the factory installed operating system by visiting the Dell Support Website, enter the Service Tag number of your system & click the Submit button (Figure 1).
Figure 1: Enter the Service Tag for your Dell system
Then click the System Configuration link & click Components under the Original Configuration tab and scroll down to see the Operating System line (Figure 2).
Figure 2: Find the Operating System line under the list of Components
If you need further assistance with your Dell Product, please contact Dell Technical Support.