How to Identify the Dell Full Disk Encryption Version

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Artículo detallado

Síntomas

Causa

Resolución

Información adicional

Productos afectados

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Resumen: The version of Dell Full Disk Encryption may be identified by following these instructions.

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Síntomas

Knowing the version of Dell Full Disk Encryption allows an administrator to:

Identify known issues
Determine UI differences
Understand workflow changes
Verify system requirements

Affected Products:

Dell Full Disk Encryption

Affected Operating Systems:

Windows

Causa

Not applicable

Resolución

Versioning can be determined either through the product user interface (UI) or through the product Installer. Click the appropriate method for more information.

UI

Note: Dell Full Disk Encryption must be installed before identifying the version through the UI.

On the Windows Desktop, double-click Dell Data Security Console.

Note: Alternatively, the Dell Data Security Console can be accessed using Windows Explorer at %SYSTEMDRIVE%\Program Files\Dell\Dell Data Protection\Security Tools\Dell.SecurityFramework.Console.exe.

In the upper right corner of the Dell Data Security Console, click the gear icon and then select About.

Record the version displayed.

Note: The version may differ from the example above.

Installer

Note: For information about downloading the installer, reference How to Download Dell Encryption Enterprise or Dell Encryption Personal.

Extract the child installers from the Dell Data Security Master Installer.

Note: Reference How to Extract Child Installers from the Dell Data Security Master Installer for more information.

In the extracted master installer path, right-click [EXTRACTED PATH]\Encryption Management Agent\EMAgent_[BITDEPTH]_setup.exe and then select Properties.

Click the Details tab.

Record the first three numbers of Product version. In the example, 8.16.0 are the first three numbers.

Note: The version may differ from the example above.

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

Información adicional

Productos afectados

Dell Encryption

Número del artículo: 000124907

Tipo de artículo: Solution

Última modificación: 01 may. 2023